Field Service Technician

Motion; Richmond (VA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Paid vacation and holidays

Job summary

A leading service provider in Richmond, VA is seeking a Field Service Technician to handle installation, diagnostics, and repair of equipment at customer sites. The role requires physical capability for lifting heavy objects and providing technical support to customers. Candidates should have strong problem-solving skills and the ability to communicate effectively. This position involves emergency repairs and service on a 24/7 on-call basis.

Qualifications

• Ability to lift/carry up to 100 pounds.
• Experience with installation and repair of equipment.
• Strong analytical skills for technical analysis.

Responsibilities

• Responsible for installation, diagnostics, and repair of equipment.
• Provide technical support and training to customers.
• Conduct on-site services including emergency repairs.

Skills

Technical support

Problem diagnosis

Customer communication

Job description

.Field Service Technician page is loaded## Field Service Technicianremote type: On-Sitelocations: Richmond, VA, USAtime type: Full timeposted on: Posted Todayjob requisition id: R25\_0000041226**JOB DUTIES:** • Responsible for the installation, diagnostics, repair and support for equipment that is installed and operating at customer sites. • Diagnose problems with equipment, assess the extent of the problem, document findings, make decisions to repair and/or replace parts. • Conducts technical analysis of product implementations, modifications and enhancements to products in accordance with specific customer specifications. • Keeps customers informed on the nature of service provided or outstanding issues and recommends system enhancements, upgrades, or repairs. • Works under direct supervision and follows detailed guidelines to work on moderately complex repairs and installations. • Ensures that processes and environmental conditions comply with local and national regulatory agencies, and Motion's safety standards. • Provides technical support and training to customers on operational or maintenance aspects of system equipment. • Communicates technical information to technical and non-technical stakeholders and meets customers daily or as required to ensure high levels of customer satisfaction. • Performs other duties as assigned. • Performs on-site services for new and existing clients, which may include on-site emergency repairs, equipment servicing and equipment upgrades on a 24/7 on-call basis.**PHYSICAL DEMANDS:** • Push/pull up to 100 pounds • Lift/carry up to 100 pounds • Lift bulky objects • Neck rotation, trunk rotation, stair climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, reach and lift, ladder climb and carrying/crawling. • Working conditions may be indoor and/or outdoor. Noise level may be loud at times.**COMPANY INFORMATION:** Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.