Supervisor, ICR Field Service (Scraper)

Motion; Birmingham (AL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) plan

Tuition reimbursement

Vacation and sick pay

Job summary

Motion seeks an MI Supervisor to oversee field service operations at their Birmingham location. This role involves planning, managing, and executing operations while ensuring high-quality service and a well-trained team.

The ideal candidate will have a high school diploma or GED, along with extensive experience in field service operations. Benefits include healthcare coverage, 401(k), and vacation pay.

Qualifications

• Ten or more years of related experience or an equivalent combination.
• Experience managing personnel in a field service context.

Responsibilities

• Manage and review all operating expenses at assigned facility.
• Oversee safety and financial audits.
• Monitor performance metrics for quality service.

Skills

Interpersonal skills

Analytical skills

Problem-solving skills

Communication skills

Education

High school diploma or GED

Job description

Summary

MI Supervisor, ICR Field Service is responsible for planning, managing, reviewing, and executing the field service operations to achieve output and quality objectives of one (1) field service shop with large scale sales. This role is responsible for hiring, training, coaching a team of one to five or more employees including but not limited to Field Service Technicians, CS Representatives, and Clerical/administration.

Job Duties

• Manages and reviews all operating expenses at assigned facility.
• Manages hiring and firing of all personnel at assigned facility.
• Manages all inventory items assigned to facility.
• Oversees and reviews all safety and financial audits.
• Ensures the location has a schedule board that is updated daily.
• Ensures all Field Service team members understand and follow all procedures and processes implemented by CI team.
• Monitors performance metrics and allocates resources as necessary to ensure high quality service at optimal efficiency.
• Develops a documented succession plan for their location.
• Provides coaching and feedback to all employees.
• Performs other duties as assigned.

Education & Experience

Typically requires a high school diploma or GED and ten (10) or more years of related experience or an equivalent combination.

Knowledge, Skills, Abilities

• Specific knowledge of field service duties required.
• Ability to work with the team in the field when the need arises.
• Ability to maintain a positive attitude and productive, driven work ethic required.
• Strong interpersonal, analytical, and problem‐solving skills required.
• Ability to remain calm and clear‐headed in an emergency required.
• Good communication skills required.
• Willingness and ability to drive company vehicles in alignment with Company policy required within one year of start date; DOT preferred. Must be in alignment with company drug‑free workplace and other required customer regulatory requirements.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. The employee is regularly required to lift/carry up to 50 pounds as well as the ability to lift bulky objects. The employee is regularly required to use neck rotation, trunk rotation, stair climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, reach and lift, ladder climb and carry, crawling. Working conditions may be indoor and/or outdoor. Noise level may be loud at times.

Supervisory Responsibility

2-5 Direct Reports

Budget Responsibility

Yes

Benefits

Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Equal Employment Opportunity Statement

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.