Supervisor I

State of California; San Francisco (CA); Presencial; USD 80.000 - 110.000; Jornada completa

Descripción de la vacante

State of California seeks a Supervisor I under general direction to apply public and business administration practices including personnel management, program analysis and evaluation, planning, and procurement. The role collaborates with multiple legal and administrative units and supervises analytical staff in Case Management.

Candidate will use ProLaw and Cognos, manage priorities in a deadline-driven setting, and contribute to process improvement across legal and support operations.

Formación

• Experience with business intelligence, report development, data analysis, and reporting tools.
• Knowledge of case management systems, preferably ProLaw or comparable legal case management applications.
• Ability to analyze business requirements, resolve complex reporting issues, and ensure data accuracy.
• Experience managing competing priorities, projects, and customer expectations in a deadline-driven environment.
• Strong communication, collaboration, quality assurance, and process improvement skills.

Responsabilidades

• Provide daily supervision of Case Management Section project supervisors (analytical support staff).
• Coordinate with CMS Supervisors, CMS technical staff, and Legal divisions to support the legal enterprise.
• Utilize ProLaw and Cognos for enterprise-wide case management and reporting tasks.

Conocimientos

BI & reporting

Case management

Requirements analysis

Prioritization

Communication

Herramientas

ProLaw

Cognos

Descripción del empleo

Under the general direction of the Supervisor II, the Supervisor I utilizes the principles, practices and trends of public and business administration, including personnel management, program analysis and evaluation, program planning, and procurement. The Supervisor I works closely with CMS Supervisors, CMS technical staff, Legal Executive, Legal Division Managers, Legal Practice Areas, Division of Administrative Services, Programs (Legal Support Operations and Budget and Accounting Units) and CJIS Technical Programs in support of the legal enterprise. The Supervisor I is familiar with project management principles and practices. The Supervisor I provides daily supervision of Case Management Section project supervisors (analytical support staff). Additional supervision may include Student Assistants or Office Technicians. The Supervisor I is familiar with ProLaw, the Attorney General Office’s (AGO) enterprise-wide case management system, and Cognos, the AGO’s business intelligence, reporting and analysis tools.

You will find additional information about the job in the Duty Statement.

Benefit information can be found on the CalHR website and the CalPERS website.

Minimum Requirements
You will find the Minimum Requirements in the Class Specification.

• SUPERVISOR I

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience with business intelligence, report development, data analysis, and reporting tools.
• Knowledge of case management systems, preferably ProLaw or comparable legal case management applications.
• Ability to analyze business requirements, resolve complex reporting issues, and ensure data accuracy.
• Experience managing competing priorities, projects, and customer expectations in a deadline-driven environment.
• Strong communication, collaboration, quality assurance, and process improvement skills.