SUPERVISOR I

State of California; Sacramento (CA); Hybrid; USD 80,000 - 99,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

Paid holidays and vacation

Defined retirement program

Savings Plus 401(k) / 457 plan

Medical/Dependent Care Reimbursement

Job summary

The State of California is hiring a Waiver Personal Care Services (WPCS) Unit Chief in the Integrated Systems of Care Division. You will oversee daily operations, including service authorizations, payroll, and provider enrollment, while developing statewide policies and procedures.

Leadership and strong communication are essential to support Californians and coordinate with external agencies. This role offers telework eligibility and a salary range of $7,172.00 to $8,910.00 per month, with

Qualifications

• Experience recruiting, selecting, developing, and retaining staff; manage performance in a hybrid environment.
• Ability to identify customer needs and provide excellent service to internal and external customers.
• Experience reviewing state and federal policies, codes, and regulations.
• Experience preparing analysis and written summaries for leadership and executive review.
• Healthcare and/or Medi-Cal program knowledge (IHSS/HCBA) preferred but not required.

Responsibilities

• Manage day-to-day operations of WPCS unit, including service authorizations, payroll, and provider enrollment.
• Plan, organize, and direct assignments; develop policies and procedures for WPCS statewide.
• Coordinate with external agencies and stakeholders; provide technical assistance to members and providers.
• Lead teams, ensure program continuity, and address health policy and access issues.

Skills

Leadership

Staff recruitment

Staff development

Hybrid work

Policy analysis

Communication

Organization

Job description

Job Posting:In-Home Supportive Services/Waiver Personal Care Unit Chief

Department of Health Care Services

JC-532566 -

JC-532566 - In-Home Supportive Services/Waiver Personal Care Unit Chief

SUPERVISOR I

$7,172.00 - $8,910.00 per Month

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 10/5/2026

This is an exciting opportunity to join our diverse team in the following role.

The Integrated Systems of Care Division is searching for a Waiver Personal Care Services (WPCS) Unit Chief. WPCS provides additional in-home caregiving hours beyond In-Home Supportive Services (IHSS) to help medically fragile Home and Community-Based Alternatives (HCBA) Waiver members remain safely in their homes and communities. The Unit Chief manages day-to-day operations, including service authorizations, payroll, provider enrollment, and running the WPCS Hotline. The position involves planning, organizing, and directing assignments, as well as developing policies and procedures for WPCS statewide. The Unit Chief works with other external agencies and stakeholders, provides technical assistance to members and providers, and helps solve health policy and access issues. This job requires strong leadership, communication, and organizational skills to ensure the programs run smoothly and meet the needs of Californians.

This classification was previously known as a Staff Services Manager I classification and is now referred to as the Supervisor I classification, effective January 1, 2026.

This position is subject to the Department's Conflict of Interest Code and filing a Statement of Economic Interests (Form 700) when assuming office, annually while in office, and upon leaving office.

Results from the Supervisor I Bulletin (EX4796) or the Supervisor I (LEAP) (EXAM 4797 ) examination currently in progress and will be utilized for filling this/these position(s).

You will find additional information about the job in the Duty Statement.

Working Conditions

Please see the Telework and Salary Information section below for telework, reporting location, and temporary statewide salary reduction details.

Minimum Requirements

• SUPERVISOR I

SUPERVISOR I $7,172.00 - $8,910.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Multiple

United States

Telework

Permanent, Full Time

Department Information

DHCS’ purpose is to provide equitable access to quality health care leading to a healthy California for all.

DHCS is a dynamic organization with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians. DHCS is committed to addressing disparities within our organization and in our communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce that reflects the many communities we serve, and by promoting and enforcing equal employment opportunity.

Take a look at some of DHCS' recent projects and happenings that our Department has accomplished in the DHCS Newsroom.

Desirable Qualifications

• The ability to effectively recruit, select, develop, and retain competent staff; includes making appropriate assignments and managing staff performance in a hybrid work environment.
• The ability to identify and respond to current and future customer's needs. The ability to provide excellent service to internal and external customers.
• Experience with the review and analysis with state and federal policies, codes, and regulations.
• Experience in preparing analysis and written summation of an issue for leadership and executive review.
• Experience with healthcare and/or Medi-Cal programs, specifically IHSS and HCBA, are preferred but not required.

• Continuous and ongoing training
• Diversity, Equity, and Inclusion program activities
• Employee Assistance Program (EAP)

• Medical, including health, dental, and vision insurance.
• Paid Holidays and vacation/leave
• Defined retirement program
• Savings Plus Program (401(k), 457)
• Medical/Dependent Care Reimbursement Accounts

We need your help! Please let us know how you heard about our position by taking this brief optional survey: SurveyMonkey link . This survey is not required to be considered for this position.

Contact Information

Hiring Unit Contact:

Susy Castro

[phone]

[e-mail]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s)to the Department's EEO Office.

EEO Contact:

EEO Officer

[phone]

[e-mail]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Telework and Salary Information

Telework: This position is currently eligible for telework. The amount of telework is at the discretion of the Department and is subject to change consistent with DHCS’ Telework Program and Government Code sections 14200 – 14203. Telework is available to California residents, and proof of residency may be required. Business travel may be required, and reimbursement considers an employee’s designated office and residence subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate.

The DHCS office location for this position may belocated in 1700K Street, Sacramento, CA 95811.

For a list of possible DHCS office assignment location addresses, please reference the reporting location document attached to the duty statement on this job advertisement.

Personal Leave Program (PLP) 2025 agreement

Salary: Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the temporary Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receive a temporary reduction in pay in exchange for PLP 2025 leave credits. The temporary salary reduction percentage and the number of PLP 2025 leave credits are based on the position’s associated bargaining unit. The salary range(s) included in this job advertisement do not include the temporary salary reduction. Please reach out to the hiring unit contact listed on this job advertisement for details.

Paper applications must include a signature. Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed.

Applicants must state their basis of eligibility (List Eligibility, Lateral Transfer, Reinstatement, T&D, or Surplus/SROA), and the Job Control (JC) number and/or position number in the “Examination(s) or Job Title(s), For Which You Are Applying” section on the STD. 678. Surplus/SROA candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e., social security number, date of birth, etc.) as well as any information regarding your LEAP eligibility and/or exam scores from your documents prior to submission.

All information on the Employment Application (STD 678) must be completed. Applicants should include all employment history on the Employment Application (STD 678), including detailed job descriptions, hours worked per week, and start/end dates (MM/DD/YYYY). Resumes or other documents may not be substituted for the Employment Application (STD 678).

If applying electronically, please note that CalCareers no longer allows applicants to withdraw their applications. If you need assistance to withdraw your application, please contact the Recruitment Section at [e-mail] . For all other questions regarding your CalCareer account, please contact CalHR’s CalCareers Unit at [phone] or [e-mail] .

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.