Analyst III

California Department of Health Care Services; Sacramento (CA); Hybrid; USD 74,000 - 93,000; Full time

Benefits offered by this job

Health / Dental / Vision insurance

Paid holidays and vacation leaves

Retirement program (Defined)

Job summary

The California Department of Health Care Services (DHCS) invites applicants for the Analyst III role, serving as the Contract Compliance Specialist and SME for the Enrollment Broker Contract, overseeing governance, monitoring, and change management for one of the state's largest contracts servicing Medi-Cal beneficiaries.

This permanent, full-time position in Sacramento offers hybrid telework and an opportunity to lead cross-functional teams, engage with stakeholders, and support program

Qualifications

• Knowledge of health program administration principles and trends.
• Ability to lead multi-disciplinary teams.
• Ability to convene stakeholders including Federal program representatives and advocacy groups.
• Ability to identify and resolve a broad range of complex governmental and programmatic challenges.

Responsibilities

• Oversee enrollment broker contract administration and monitoring.
• Provide SME guidance on enrollment processes and contract compliance.

Skills

Analytical skills

Stakeholder communication

Leadership

Job description

Why Join DHCS?

The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team,

Job Description And Duties

The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team,

About this Role

Under the direction of the Manager II, the Analyst III serves as the Contract Compliance Specialist and Subject Matter Expert (SME) for the Enrollment Broker Contract. The Analyst III Leads high-level analytical oversight of the administration, monitoring, and change management of the Enrollment Broker Contract which is one of the largest in the State servicing nearly 13 million Medi-Cal beneficiaries. The Enrollment Broker Contractor is responsible for informing eligible Medi-Cal applicants of the health care options available to them, and for enrolling them into, and dis-enrolling them from Medi-Cal Managed Care medical and dental plans.

Have questions and/or need assistance? Contact [e-mail], we are here to help walk you through the state hiring process!

For Job Controls affected by the DHCS Generalist Classification Consolidation on January 1st, 2026. This classification was previously known as the Staff Servcies Manager I Specialist (SSM I Specialist) classification and is now referred to as the Supervisor I classification, effective January 1, 2026.

• See the impacted classifications here

This position is subject to the Department's Conflict of Interest Code and filing a Statement of Economic Interests (Form 700) when assuming office, annually while in office, and upon leaving office.

You will find additional information about the job in the Duty Statement .

Working Conditions

Please see the Telework and Salary infomration section below for telework, reporting location, and temporary statewide salary reduction details.

The DHCS office location for this position is located at 11050 Olson Drive, Rancho Cordova, CA 95670

Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the temporary Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receive a temporary reduction in pay in exchange for PLP 2025 leave credits. The temporary salary reduction percentage and the number of PLP 2025 leave credits are based on the position’s associated bargaining unit. The salary range(s) included in this job advertisement do not include the temporary salary reduction. Please reach out to the hiring unit contact listed on this job advertisement for details.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

Job Code #: JC-531944

Position #(s): 805-157-5402-XXX

Working Title: Analyst III

Classification: ANALYST III

$6,623.00 - $8,290.00 A

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: Multiple

Work Location: Sacramento County

Telework: Hybrid

Job Type: Permanent, Full Time

Department Information

DHCS’ purpose is to provide equitable access to quality health care leading to a healthy California for all.

DHCS is a dynamic organization with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians. DHCS is committed to addressing disparities within our organization and in our communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce that reflects the many communities we serve, and by promoting and enforcing equal employment opportunity.

Take a look at some of DHCS' recent projects and happenings that our Department has accomplished in the DHCS Newsroom. https://www.dhcs.ca.gov/

Statement of Qualifications Requirement Section

Applicants must include a Statement of Qualifications (SOQ) for this recruitment. The SOQ is a narrative discussion, not a cover letter, prepared by the applicant describing how their skills, knowledge, abilities, education, training, and experience, qualify them for the position.

The SOQ serves as documentation of the applicant’s ability to present information clearly and provide DHCS additional information about their experience and qualifications concisely in writing. The DHCS may not consider applicants who fail to provide an SOQ with their application. Resumes do not take the place of the SOQ.

The SOQ must be no more than two pages in length, double spaced and using 12-point font. You must indicate your Full Name and Job Control Number.

• Please provide a general narrative explaining how your education background and previous professional experiences prepare you for this position. Be sure to include specific examples that illustrate your qualifications and relevant achievements.

Candidates who do not complete and submit an SOQ may not be considered for this position.

Desirable Qualifications

• Knowledge of principles, practices and trends related to health program administration, including planning, implementation and evaluation of complex statewide health care delivery programs
• Able to lead multi-disciplinary teams
• Communicate with and convene a large group of internal and external stakeholders, including Federal program representatives,statewide advocacy organizations and senior department leadership
• Ability to identify and resolve a broad range of complex governmental and programmatic challenges

Benefits

DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:

• Continuous and ongoing training
• Diversity, Equity, and Inclusion program activities
• Employee Assistance Program (EAP)

Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:

• Medical, including health, dental, and vision insurance.
• Paid Holidays and vacation/leave
• Defined retirement program
• Savings Plus Program (401(k), 457)
• Medical/Dependent Care Reimbursement Accounts

Full benefits information can be found on CalHR's California State Civil Service Employee Benefits Summary.

DHCS 2023-2027 Strategic Plan provides more information

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:
Alyssa Ringor
[phone]
[e-mail]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
[phone]
[e-mail]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Telework

This position is currently eligible for telework. The amount of telework is at the discretion of the Department and is subject to change consistent with DHCS’ Telework Program and Government Code sections 14200 – 14203. Telework is available to California residents, and proof of residency may be required.

Business travel may be required, and reimbursement considers an employee’s designated office and residence subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate.

Personal Leave Program (PLP) 2025 agreement Salary

Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the temporary Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receive a temporary reduction in pay in exchange for PLP 2025 leave credits. The temporary salary reduction percentage and the number of PLP 2025 leave credits are based on the position’s associated bargaining unit. The salary range(s) included in this job advertisement do not include the temporary salary reduction. Please reach out to the hiring unit contact listed on this job advertisement for details

Additional Information

Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

Paper applications must include a signature. Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed. Applicants must state their basis of eligibility (List Eligibility, Lateral Transfer, Reinstatement, T&D, or Surplus/SROA), and the Job Control (JC) number and/or position number in the “Examination(s) or Job Title(s), For Which You Are Applying” section on the STD. 678. Surplus/SROA candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e., social security number, date of birth, etc.) as well as any information regarding your LEAP eligibility and/or exam scores from your documents prior to submission.

All information on the Employment Application (STD 678) must be completed. Applicants should include all employment history on the Employment Application (STD 678), including detailed job descriptions, hours worked per week, and start/end dates (MM/DD/YYYY). Resumes or other documents may not be substituted for the Employment Application (STD 678).

eIf applying electronically, please note that CalCareers no longer allows applicants to withdraw their applications. If you need assistance to withdraw your application, please contact the Recruitment Section at [e-mail] For all other questions regarding your CalCareer account, please contact CalHR’s CalCareers Unit at [phone] or [e-mail]

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.