Supervisor Housekeeping

CoralTree Hospitality; Portland (OR); On-site; USD 42,000 - 54,000; Full time

Job summary

CoralTree Hospitality is seeking a Housekeeping Supervisor to oversee and train housekeeping staff, ensuring all routines meet established standards.

The role includes inspecting guest rooms and public areas, distributing assignments, and supporting staff to maintain top cleanliness and guest service. Strong English communication and attention to detail are essential for success.

Qualifications

• Knowledge of cleaning techniques, chemical handling, and equipment use.
• Fluent English, clear verbal and written communication.
• Ability to perform math calculations accurately.
• Strong attention to detail, speed, and accuracy.
• Confidentiality of guest information and hotel data.
• Ability to identify and deliver departmental training.
• Ability to direct staff performance and follow up on corrections.
• Ability to input/access information in property management systems.

Responsibilities

• Supervise housekeeping staff to ensure daily procedures meet standards.
• Train staff and inspect performance to maintain service quality.
• Prepare assignment sheets and review priorities.
• Inspect guest rooms, corridors, public areas, and service areas for cleanliness.
• Ensure compliance with policies and standards across areas.
• Assist staff as needed to maintain optimum cleanliness and guest service.

Skills

Cleaning techniques

English fluency

Math calculations

Attention to detail

Confidentiality

Staff training

Staff supervision

PMS systems

Job description

This position will supervise, train, and inspect the performance of assigned Housekeeping staff ensuring that all procedures are completed to the established standards. This person will assist where necessary to ensure optimum service to guests.

Responsibilities

• Supervise staff in the performance of all daily procedures to ensure they are performed to standards.
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Prepare and distribute assignment sheets to assigned staff and review priorities.
• Inspect guest rooms, guest corridors, elevator foyer area, vending area, service area including linen closet, staff restroom, and storage area.
• Inspect public areas/bathrooms, restaurants, spa, pool area, offices, and service areas after being cleaned by respective personnel, using designated checklists.
• Assist staff with their job functions where needed to ensure optimum cleanliness and service standards for guests.

Qualifications

• Knowledge of proper cleaning techniques, chemical handling, requirements, and use of equipment.
• Fluency in English both verbal and non-verbal. Provide legible communication.
• Compute mathematical calculations.
• Ability to perform job functions with attention to detail, speed, and accuracy.
• Ability to maintain confidentiality of guest information and pertinent hotel data.
• Ability to ascertain departmental training needs and provide such training.
• Ability to direct performance of staff and follow up with corrections when needed.
• Ability to input and access information in the property management system/computers.