Housekeeping Supervisor

Courtyard by Marriott Canton; Canton (OH); On-site; USD 35,000 - 45,000; Full time

Job summary

Courtyard by Marriott Canton is seeking a Housekeeping Supervisor to oversee daily cleaning operations. The role involves training staff, managing inventories, and ensuring high sanitation and guest service standards.

The ideal candidate will have prior hotel housekeeping experience and strong leadership skills. Responsibilities include conducting briefings, inspecting cleanliness, and addressing guest requests. Join our team to deliver exceptional guest experiences.

Qualifications

• Prior hotel housekeeping experience required.
• Prior lead or supervisory experience.
• Marriott experience ideal but not required.

Responsibilities

• Conduct morning briefings, assign daily tasks, and manage staff schedules.
• Inspect rooms and public spaces for cleanliness and safety.
• Train new housekeepers on cleaning techniques and safety.

Skills

Team Leadership

Quality Control

Training & Development

Inventory Management

Guest Relations

Job description

The Housekeeping Supervisor oversees daily cleaning operations to ensure facilities meet high sanitation and guest service standards. They train and schedule staff, inspect guest rooms and common areas, manage supply inventories, and act as a liaison between the cleaning team and management.

Responsibilities

• Team Leadership: Conduct morning briefings, assign daily tasks, and manage staff schedules and attendance.
• Quality Control: Inspect rooms and public spaces to ensure cleanliness, safety, and brand standards are met. Address and resolve substandard work.
• Training & Development: Train new housekeepers on proper cleaning techniques, chemical safety, and equipment usage.
• Inventory Management: Monitor stock of cleaning supplies, linens, and amenities, placing orders as needed to prevent shortages.
• Guest Relations: Respond promptly to guest complaints and special requests to ensure a positive experience.
• Maintenance Coordination: Identify and log maintenance issues.

Qualifications

• Prior hotel housekeeping experience required.
• Prior lead or supervisory experience.
• Marriott experience ideal but not required.