Housekeeping Supervisor

Tandem Hospitality Group, LLC; Pensacola (FL); On-site; USD 36,000 - 60,000; Full time

Job summary

Tandem Hospitality Group, LLC is seeking a Housekeeping Supervisor in Pensacola, FL. You will supervise, train, and inspect housekeeping staff to ensure all procedures meet established standards and provide optimum service to guests.

Responsibilities include assigning workloads, inspecting areas, maintaining policy compliance, and assisting staff to maintain high cleanliness and guest satisfaction. Strong attention to detail and customer service are essential for success.

Qualifications

• Prior housekeeping experience is required.
• Excellent customer service skills are required.
• Ability to move, lift up to 50 pounds and stand for extended periods.

Responsibilities

• Supervise staff in daily procedures to ensure standards.
• Maintain knowledge of department policies and procedures.
• Prepare and distribute assignment sheets and review priorities.
• Inspect guest rooms, corridors, public areas, and service areas after cleaning.
• Assist staff to ensure optimum cleanliness and guest service.
• Ensure proper cleaning techniques and chemical handling.

Skills

Housekeeping experience

Customer service

Attention to detail

Job description

Job Description

This position will be require supervising, training and inspecting the performance of assigned Housekeeping staff ensuring that all procedures are completed to the established standards. This person will assist where necessary to ensure optimum service to guests.

Job Responsibilities

• Supervise staff in the performance of all daily procedures to ensure they are completed to standard
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
• Prepare and distribute assignment sheets to assigned staff and review priorities
• Inspect guest rooms, guest corridors, elevator foyer area, vending area, service area including linen closet, staff restroom and storage area
• Inspect public areas/bathrooms, restaurants, offices and service areas after being cleaned by respective personnel, using designated checklists
• Assist staff with their job functions where needed to ensure optimum cleanliness and service standards for guests
• Knowledge of proper cleaning techniques and chemical handling, and use of equipment
• Computer mathematical calculations
• Ability to perform job functions with attention to detail, speed and accuracy
• Ability to maintain confidentiality of guest information and pertinent hotel data
• Ability to ascertain departmental training needs and provide such training
• Ability to direct performance of staff and follow up with corrections when needed
• Ability to input and access information in the property management system/computers

Job Requirements

• Prior housekeeping experience
• Excellent customer service skills
• Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
• Stand or walk for an extended period or for an entire work shift. Requires repetitive motion.