Housekeeping Supervisor

Tandem Hospitality Group; Fort Smith (AR); On-site; USD 30,000 - 40,000; Full time

Job summary

Tandem Hospitality Group in Fort Smith, Arkansas is seeking a Housekeeping Supervisor to oversee the performance of housekeeping staff. The role involves supervising daily operations, maintaining cleanliness standards, and providing training as needed to ensure optimal service for guests.

Candidates should have prior housekeeping experience and excellent customer service skills. This position requires physical ability and attention to detail, with the need to manage multiple tasks effectively within a dynamic environment.

Qualifications

• Prior housekeeping experience is required.
• Ability to manage and supervise staff effectively.
• Physical ability to perform cleaning duties and lifting up to 50 pounds.

Responsibilities

• Supervise and train housekeeping staff to meet standards.
• Inspect and ensure cleanliness across guest areas and public spaces.
• Prepare assignment sheets and prioritize tasks for staff.

Skills

Excellent customer service skills

Attention to detail

Knowledge of proper cleaning techniques

Ability to train staff

Job description

Job Description

This position will require supervising, training and inspecting the performance of assigned Housekeeping staff ensuring that all procedures are completed to the established standards. This person will assist where necessary to ensure optimum service to guests.

Job Responsibilities

• Supervise staff in the performance of all daily procedures to ensure they are completed to standard
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
• Prepare and distribute assignment sheets to assigned staff and review priorities
• Inspect guest rooms, guest corridors, elevator foyer area, vending area, service area including linen closet, staff restroom and storage area
• Inspect public areas/bathrooms, restaurants, offices and service areas after being cleaned by respective personnel, using designated checklists
• Assist staff with their job functions where needed to ensure optimum cleanliness and service standards for guests
• Knowledge of proper cleaning techniques and chemical handling, and use of equipment
• Computer mathematical calculations
• Ability to perform job functions with attention to detail, speed and accuracy
• Ability to maintain confidentiality of guest information and pertinent hotel data
• Ability to ascertain departmental training needs and provide such training
• Ability to direct performance of staff and follow up with corrections when needed
• Ability to input and access information in the property management system/computers

Job Requirements

• Prior housekeeping experience
• Excellent customer service skills
• Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
• Stand or walk for an extended period or for an entire work shift. Requires repetitive motion.