Housekeeping Supervisor

Delta Hotel Philadelphia Airport; Philadelphia (Philadelphia County); On-site; USD 40,000 - 50,000; Full time

Job summary

Delta Hotel Philadelphia Airport in Philadelphia is seeking a Housekeeping Supervisor to coordinate and direct cleaning staff. The role involves managing shift schedules, inspecting guest rooms and public areas, training new employees, and monitoring inventory levels for cleaning supplies.

The ideal candidate should possess strong leadership skills, excellent time management, and the ability to ensure high standards of cleanliness. This position offers the opportunity to interact with guests and cross-departmental teams.

Qualifications

• Ability to manage and motivate a team of 10-15 housekeepers while holding them accountable.
• Strong organizational skills to ensure efficient room turnover and handle unexpected scheduling emergencies.
• Ability to stand or walk for long periods and frequently lift or carry items.
• Clear verbal and written communication for reporting room statuses and tracking supplies.

Responsibilities

• Create work schedules, assign specific rooms or zones, and conduct daily team briefings.
• Inspect rooms and public spaces to ensure they meet sanitation and aesthetic standards.
• Onboard new hires, provide continuous training on safety protocols, and address performance issues.
• Monitor stock levels for cleaning supplies and linens, track supply usage, and submit orders.
• Address customer complaints regarding cleanliness promptly and professionally.
• Coordinate with maintenance to report repairs and communicate room statuses with the front desk.

Skills

Leadership & Delegation

Time Management

Physical Stamina

Productivity & Communication

Job description

The housekeeping supervisor coordinates and directs cleaning staff to ensure facilities remain clean, sanitary, and well-maintained. They manage shift schedules, inspect guest rooms and common areas, train new employees, and monitor inventory to maintain an adequate supply of linens and cleaning products.

Responsibilities

• Staff Management: Create work schedules, assign specific rooms or zones, and conduct daily team briefings.
• Quality Control: Inspect rooms and public spaces to ensure they meet the organization’s sanitation and aesthetic standards.
• Training & Coaching: Onboard new hires, provide continuous training on safety protocols, and address performance or behavioral issues.
• Inventory Control: Monitor stock levels for cleaning supplies and linens, track supply usage, and submit orders when inventory runs low.
• Guest Relations: Address customer complaints regarding cleanliness promptly and professionally to ensure high satisfaction.
• Cross‑Departmental Collaboration: Coordinate with the maintenance team to report and track repairs, and communicate room statuses with the front desk.

Qualifications

• Leadership & Delegation: Ability to manage and motivate a team of 10-15 housekeepers while holding them accountable.
• Time Management: Strong organizational skills to ensure efficient room turnover and handle unexpected scheduling emergencies.
• Physical Stamina: Ability to stand or walk for long periods and frequently lift or carry items.
• Productivity & Communication: Clear verbal and written communication for reporting room statuses and tracking supplies.