Housekeeping Supervisor

OCI Hospitality; Aurora (CO); On-site; USD 42,000 - 54,000; Full time

Job summary

OCI Hospitality in Aurora, CO is seeking a Housekeeping Supervisor to assist in supervising housekeeping operations and lead a team to deliver exceptional guest service. The role emphasizes maintaining cleanliness of rooms and public areas, enforcing policies, and creating a positive work environment.

The ideal candidate will possess strong interpersonal skills, be detail-oriented, and able to manage staffing, training, and safety standards in a fast-paced hotel setting.

Qualifications

• Strong interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to handle stressful situations with poise and professionalism.
• Strong leadership and a professional image.
• Conduct work-related functions in a professional manner.

Responsibilities

• Performs all duties of a Housekeeping Attendant.
• Ensures all guests are provided superior room and public area cleanliness.
• Assists in supervising housekeeping team members with recruitment, orientation, training, scheduling, performance management, counseling and other team member relations issues.
• Ensures the compliance of health and safety standards.
• Assists with monitoring and upholding procedures for control of supplies and keys.
• Maintains knowledge, skills, and abilities needed to perform any position in the department.
• Maintains accurate lost and found log and upholds related policies and procedures.
• Handles chemicals and cleaning supplies with care and in accordance to standards.
• Operates commercial laundry and cleaning equipment.
• Performs additional responsibilities as assigned by leadership.

Skills

Interpersonal skills

Communication skills

Organizational skills

Detail oriented

Professional image

Job description

Description

Job Summary

The Housekeeping Supervisor assists in supervising housekeeping operations and team members. The Housekeeping Supervisor is responsible for establishing a positive work environment, delivering exceptional guest service and administering policies and procedures established by the company and the hotel brand.

Essential Duties and Responsibilities

• Performs all duties of a Housekeeping Attendant
• Ensures all guests are provided superior room and public area cleanliness
• Assists in supervising housekeeping team members with efforts relating to recruitment, orientation, training, scheduling, performance management, counseling and other team member relations issues
• Ensures the compliance of health and safety standards
• Assists with monitoring and upholding procedures for control of supplies and keys
• Maintains knowledge, skills, and abilities needed?to perform any position in the department
• Maintains accurate lost and found log and upholds related policies and procedures
• Handles chemicals and cleaning supplies with care and in accordance to standards
• Operates commercial laundry and cleaning equipment
• Performs additional responsibilities as assigned by leadership

Requirements

Qualifications

• Strong interpersonal and communication skills
• Strong organizational skills and attention to detail
• Ability to handle stressful situations with poise and professionalism
• Strong leadership and a professional image
• Conduct work-related functions in a professional manner