Supervisor Hourly

Nacho-Daddy-; Henderson (NV); On-site; USD 42,000 - 52,000; Full time

Job summary

Nacho Daddy is seeking a Front of House Supervisor in Las Vegas to act as the on- duty manager in their absence. You will open the restaurant, control FOH labor, and ensure service standards are met with strong guest focus.

The role requires training in all FOH positions, cash handling accuracy, and Serve Safe certification. You will coach staff, respond to guest needs, and help drive a standout dining experience across shifts.

Qualifications

• Must have a current Food Handlers Safety Card or equivalent depending on region.
• Ability to perform quickly and efficiently in a fast-paced work environment.
• Must be trained in all FOH positions and oversee staff accordingly.

Responsibilities

• Act as Front of House Manager on duty when the salaried manager is unavailable.
• Open the restaurant and manage opening procedures.
• Control FOH labor by scheduling and cutting employees as needed.
• Handle refunds and proper use of discount buttons.
• Balance banks and cash-out reports at shift end.
• Train team members on policy and company-wide standards.
• Communicate guest feedback and drive continuous guest experience improvements.
• Coach service staff to anticipate and respond to guests’ needs.
• Coordinate communication between guests and staff to maintain service quality.
• Ensure all service standards, safety, and sanitation checks are followed.

Skills

FOH Supervision

Opening procedures

Cash handling

Guest service

Staff coaching

Tools

Serve Safe Certified

Job description

Nacho Daddy Mission StatementNacho Daddy is a Modern Mexican restaurant that was founded in 2010 in Las Vegas, Nevada. Our goal is to give nachos the respect they deserve - taking them from appetizers to entrees. Don't let our name fool you, we don't serve nachos... we serve the MOST INSANE GOURMET NACHOS smothered in queso and salsa made fresh daily, and we guarantee you'll never find a dry chip! Nachos nach'yo thing? No worries - we have something for everyone, including breakfast/brunch at certain locations, tasty Mexican-American collisions, and a full vegan menu. Be sure to try our house made specialty drinks, including our Award winning "Daddy's Margarita", or if you're feeling brave, we dare you to #getstung with our world-famous Scorpion ShotPosition SummaryThe Front of House Supervisor is in charge of acting as MOD in lieu of a salary manager.ResponsibilitiesMust not accept tips while clocked in as a Supervisor. Ability to open restaurants. Controlling FOH labor by cutting employees at appropriate times. Ability to give refunds. Ability to properly use all discount buttons. Balancing banks and cash out reports. Ability to train tribe members on policy on all company-wide policies. Understanding Nevada time regulations to avoid overtime and manage labor budgets. Must be trained in all FOH positions. Communicating and reporting guest feedback and providing direction to continuously improve guest experience including table touching. Coaching service staff to respond to guests’ needs and anticipate unstated needs. Listening to and resolve guests’ complaints. Coordinating and coaching communication between guests and staff. Coaching and managing service team to ensure all service standards are met, including Pow Wow meetings twice a day. Responding to compliments and complaints. Full knowledge of Opening procedures. Ability to conduct an opening safety and sanitation walkthroughServe Safe Certified. Completing daily sanitation logs. Ability to efficiently expedite kitchen ordersAbility to reset all computers and systems in case of system failure. Ability to update digital and paper task lists. Completing daily checks to ensure all city codes are met. Ensuring cleanliness of restaurant, bar, restrooms, side stations, and kitchen. Communication of any sanitation or service fallbacks. Maintaining FOH cleaning and side work. Ability to fully manage control play, T.V., and video system. Maintaining and responding to e-mail.Job RequirementsMust have a current Food Handlers Safety Card or equivalent depending on region.Ability to perform quickly and efficiently in a fast-paced work environmentCompliance to any reasonable request by management