Supervisor - Full Time

Pure Hockey; Scottsdale (AZ); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

Bonus Plan

Flexible Spending Plan

401(k)

Paid Vacation

Paid Holidays

Parental Leave

Employee Discount

Job summary

Pure Hockey in Scottsdale, AZ is seeking a Retail Supervisor to lead day-to-day store operations, deliver outstanding customer service, greet customers, and oversee cashier duties in a fast-paced environment.

You will partner with the Store Manager to set expectations, manage merchandising and inventory, coach staff, and ensure a safe, clean, and welcoming shopping experience for all guests.

Qualifications

• Proven experience in a retail/customer service environment.
• Ability to train, coach, develop and motivate employees.
• The ability to stand and walk for extended periods.

Responsibilities

• Greet customers, respond to questions, improve engagement with merchandise and provide outstanding customer service.
• Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
• Assist in the areas of merchandising, operations, sales and customer service
• Partner with the Store Manager to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling, and training.
• Coach, teach, train, recognize and manage all aspects of performance and development for all store associates to encourage professional growth and build a bench of talent.
• Maintain the sales floor by restocking shelves, updating pricing information and completing inventory management tasks as directed by management
• Maintain cleanliness of all areas including the sales floor, shop and restrooms.
• Other duties assigned by manager

Skills

Customer service

Leadership

Staff training

Cash handling

Tools

POS system

Handheld devices

Job description

Description

Retail Supervisors play a meaningful role at Pure Hockey. The Supervisor position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others.

Responsibilities

• · Greet customers, respond to questions, improve engagement with merchandise and provide outstanding customer service.
• · Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
• · Assist in the areas of merchandising, operations, sales and customer service
• · Partner with the Store Manager to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling, and training.
• · Coach, teach, train, recognize and manage all aspects of performance and development for all store associates to encourage professional growth and build a bench of talent.
• · Maintain the sales floor by restocking shelves, updating pricing information and completing inventory management tasks as directed by management
• · Maintain cleanliness of all areas including the sales floor, shop and restrooms.
• · Other duties assigned by manager

Requirements

• · A professional appearance
• · Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
• · Proven experience in a retail/customer service environment
• · Ability to train, coach, develop and motivate employees
• · Demonstrate effective interpersonal, organizational and leadership skills
• · Experience using a computer and handheld devices
• · The ability to stand and walk for extended periods of time
• · Must be able to work a retail schedule of nights and weekends
• · Must be at least 16 years of age

Benefits

• · Medical, Dental, Vision & Disability Insurance
• · Bonus Plan
• · Flexible Spending Plan
• · 401(k)
• · Paid Vacation
• · Paid Holidays
• · Parental Leave
• · Employee Discount

Salary:

$16.75-$18.75