Supervisor, Direct Sales

Ezee Fiber; Troy (MI); On-site; USD 55,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation package

Medical, dental, and vision benefits

401(k) with company match

Paid time off

Job summary

Ezee Fiber is seeking a charismatic and enthusiastic Direct Sales Supervisor to lead a residential sales team in the Salem/Vancouver market, driving top performance and a winning sales culture. The role is roughly 60% fieldwork and 40% office work, guiding staff to meet and exceed goals and ensuring adherence to company policies.

The ideal candidate will have strong leadership, communication, and organizational skills, with prior sales management experience in related industries.

Qualifications

• High school diploma or GED required; Bachelor’s degree in Business, Marketing, Communications, or a related field preferred.
• 3–5 years of experience in direct sales, door-to-door (D2D) sales, or field sales, preferably within telecommunications, cable, wireless, or related industries.
• 1–2 years of leadership or supervisory experience managing sales representatives or field sales teams.

Responsibilities

• Meet and exceed budgeted headcount and sales goals.
• Set clear expectations and hold employees accountable.
• Coach and follow Ezee Fiber’s sales process to assist with closing sales.
• Perform daily check-ins, conduct sales huddles/training, and attend meetings.
• Recruit, interview, hire, and train Community Relations Managers.
• Identify training gaps and develop plans with the Direct Sales Manager and Training Coordinator.
• Communicate territory assignments and follow turf management best practices.
• Monitor payroll and ensure timely approval of commission payments.

Skills

Leadership

Direct sales

Communication skills

Time management

Self-motivation

Education

Bachelor’s degree in Business/Marketing/Communications

Job description

WHY JOIN US?

Build your career with Ezee Fiber, proudly recognized by PCMag as the Best Overall ISP in the U.S. for 2026.

At Ezee Fiber, you'll do more than build a career, you'll help shape the future of connectivity. Every team member plays a vital role in delivering reliable, high-speed internet and exceptional customer experiences. Whether in the field, in the office, or behind the scenes, you'll be part of a collaborative team that values innovation, professional growth, and making a meaningful impact in the communities we serve.

OUR VALUES

At Ezee Fiber, our success is built on delivering Speed, Simplicity, and Service in everything we do. Guided by our core values of Integrity, Compassion, Accountability, and Collaboration, we empower our employees to do the right thing, support one another, take ownership of their work, and work together to deliver exceptional experiences for our customers and the communities we serve.

JOB SUMMARY

Ezee Fiber is seeking a charismatic and enthusiastic Direct Sales Supervisor with a goal-driven mentality and passion for building winning sales cultures to join our team to support our Salem/Vancouver market. The primary role of the Direct Sales Supervisor is to supervise the daily operations of their assigned sales team that sells to our residential customers, offering best-in-class services and soliciting new prospective customers. Our perfect candidate will guide their sales team to success and meet and exceed assigned sales goals. They possess the knowledge and expertise to lead, motivate, guide, coach, and develop a sales team while upholding the company’s strategies, policies, and procedures. Work will consist of approximately 60% fieldwork and 40% office work.

ESSENTIAL FUNCTIONS

• Meet and exceed budgeted headcount and sales goals.
• Set clear expectations and hold employees accountable.
• Coach and follow Ezee Fiber’s sales process to assist with closing sales.
• Perform daily check-ins, conduct sales huddles/training, and attend meetings.
• Recruit, interview, hire, and train Community Relations Managers.
• Identify training gaps and develop plans with the Direct Sales Manager and Training Coordinator.
• Communicate territory assignments and follow turf management best practices.
• Monitor payroll and ensure timely approval of commission payments.

SUPERVISORY RESPONSIBILITIES

Directly supervise one or more employees. Carries out responsibilities in accordance with the organization's policies and applicable laws.

QUALIFICATIONS

Education & Experience Requirements:High school diploma or GED required; Bachelor’s degree in Business, Marketing, Communications, or a related field preferred. 3–5 years of experience in direct sales, door-to-door (D2D) sales, or field sales, preferably within telecommunications, cable, wireless, or related industries. 1–2 years of leadership or supervisory experience managing sales representatives or field sales teams.

• Direct/outside sales experience in the telecommunications, pest control, or solar industries preferred.
• Leadership experience preferred.
• Valid driver's license and an acceptable driving record (MVR).
• History of achieving sales targets and meeting KPIs.
• Strong communication skills, both written and verbal.
• Capacity to work autonomously and maintain self-driven motivation.
• Proficiency in organization and adeptness in troubleshooting are crucial.
• Effective time management and prioritization skills are essential.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Driver’s License

PHYSICAL, FIELD, OR ENVIRONMENTAL REQUIREMENTS

The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday and frequently access, input, and retrieve information from the computer and other office productivity devices. The associate is regularly required to move about the office and around the corporate campus. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds.

TRAVEL REQUIREMENTS

Requires frequent local travel (approximately 20-30%) to support field operations and contractor oversight.

TOTAL REWARDS

• Competitive compensation package
• Comprehensive medical, dental, and vision benefits
• Employee Assistance Program (EAP)
• Paid Parental Leave
• 401(k) with company match
• Paid time off and other generous benefit programs
• Tuition reimbursement

Applicants must be legally authorized to work in the United States and must not require current or future employment visa sponsorship.

COMPENSATION

USD $0.00 - USD $0.00 /Yr.