Supervisor, Customs

Jobtailor; Torrance (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Jobtailor is seeking a seasoned Customs Operations Leader to oversee all customs activities and regulatory compliance. You will supervise a team, provide guidance and training, and manage entries and clearances for import/export shipments.

The role requires deep knowledge of customs regulations, strong stakeholder skills, and experience with documentation, ACE, and CustomsLink. Fluency in English and a bachelor's degree are essential for success.

Qualifications

• Bachelor's degree in logistics, supply chain management, or international business required.
• Certification in customs or logistics is a plus.
• Minimum 5 years in customs ops or brokerage, with 2+ years in supervision.
• Strong knowledge of customs regulations, laws, and procedures.
• Experience working with customs officials, brokers, and stakeholders.
• Solid understanding of import/export processes and documentation.

Responsibilities

• Oversee the customs operations of the company and ensure regulatory compliance.
• Lead and manage a team of customs specialists, providing guidance and training.
• Process entries and clearances for import and export shipments.
• Monitor timely processing to avoid delays or penalties.
• Develop relationships with customs officials, brokers, and stakeholders.
• Ensure accuracy and completeness of all customs documentation.

Skills

Supervisory experience

Regulatory knowledge

Stakeholder management

Documentation expertise

MS Office proficiency

English fluency

ACE/CustomsLink experience

Education

Bachelor's degree in logistics/supply chain/international business

Tools

ACE

CustomsLink

Job description

Responsibilities

• Oversee the customs operations of the company, ensuring compliance with customs regulations and procedures
• Lead and manage a team of customs specialists, providing guidance, support, and training as needed
• Process customs entries and clearances for import and export shipments
• Monitor and manage the timely processing of customs entries to avoid any delays or penalties
• Develop and maintain relationships with customs officials, brokers, and other stakeholders to ensure smooth and efficient customs clearance processes
• Ensure all customs-related documentation is accurate, complete, and in compliance with regulations
• Provide exceptional customer service to clients, addressing any customs-related concerns or questions they may have
• Conduct regular audits of customs operations to identify areas for improvement and implement corrective actions as necessary
• Stay up-to-date with changes to customs regulations, laws, and procedures and ensure that the team is informed and trained accordingly

Requirements

• Bachelor's degree in a related field such as logistics, supply chain management, or international business
• Additional certification in customs or logistics is a plus
• At least 5 years of experience in customs operations or customs brokerage, with a minimum of 2 years in a supervisory role
• Knowledge of customs regulations, laws, and procedures
• Experience working with customs officials, brokers, and other stakeholders
• Strong understanding of import and export processes and documentation requirements
• Fluent in English (oral and written)
• Proficient in Microsoft Office Suite
• Experience with customs-related software and systems such as ACE and CustomsLink is a plus