Supervisor, Client Strategy – Integrated Marketing

Jobtailor; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor is seeking a seasoned Program Manager to lead multi-stakeholder client programs in a fast-paced marketing environment.

You will act as an embedded leader, owning timelines, budgets, and cross-functional collaboration across creative, content, paid media, and tech teams.

Qualifications

• 5–7+ years of program or project management experience.
• Experience managing multiple workstreams and stakeholders.
• Agency or tech company PM experience preferred.
• B2B technology experience preferred.
• Proven ability to lead cross-functional teams.

Responsibilities

• Serve as the primary day-to-day operational leader for designated client stakeholders.
• Embed as program lead inside the client's organization.
• Own the account operating cadence across multiple units and workstreams.
• Create, manage, and maintain project tickets in Jira and Asana.
• Lead recurring client status meetings with agendas, materials, decisions, and follow-up.

Skills

Program Management

Client Relationship Management

Cross-Functional Team Leadership

B2B Technology Experience

Digital Marketing

Stakeholder Management

Tools

Jira

Asana

Wrike

Trello

Monday.com

Job description

• Develop a deep understanding of the client's business, stakeholders, priorities, marketing objectives, active programs, and organizational structure
• Serve as the primary day-to-day operational leader for designated client stakeholders
• Operate as an embedded program lead inside the client's organization
• Own the overall account operating cadence across multiple business units and workstreams
• Maintain account status documentation, account-level bandwidth and resource tracking, project timelines, program plans, and organized account documentation
• Create, manage, and maintain project tickets in platforms such as Jira and Asana
• Lead recurring client status meetings, including agendas, materials, discussions, decisions, and follow-up
• Coordinate internal teams across creative, content, paid media, marketing operations, and other disciplines
• Drive prioritization and tradeoff conversations around timing, scope, resources, and competing priorities
• Develop project and creative briefs and lead projects from kickoff through delivery when dedicated project leadership is unavailable
• Monitor account scope and budget parameters and flag scope, timing, or resourcing issues
• Hold internal owners accountable and ensure appropriate review and quality-control processes
• Identify risks and roadblocks, drive resolution and escalation with context and recommendations when needed
• Support quarterly business reviews, annual planning, and integrated planning processes
• Report program progress, risks, and results to client marketing leadership and connect activity to business goals
• Improve account systems, templates, workflows, and processes
• Use AI to streamline administrative work, synthesize information, improve documentation and briefs, accelerate planning, and improve account-management processes

Requirements

• 5–7+ years of relevant experience in program or project management, account management, integrated marketing, or a related role
• Experience running complex client or internal stakeholder relationships with multiple simultaneous workstreams, stakeholders, or business units
• Agency experience or in-house program management experience at a technology company
• B2B technology experience strongly preferred
• Demonstrated ability to independently lead client or executive stakeholder relationships and cross-functional teams
• Exceptional project management and organizational skills
• Experience building and maintaining project plans, timelines, status documentation, resource plans, and bandwidth trackers
• Experience with project management and ticketing platforms such as Jira, Asana, Wrike, Trello, Monday.com, or similar tools
• Working knowledge of integrated and digital marketing, including paid media, content, social, email, marketing automation, creative, web, SEO, analytics, and reporting
• Strong written and verbal communication and presentation skills
• Ability to prioritize effectively and make sound decisions in a fast-moving environment
• Strong problem‑solving skills and a demonstrated ability to take ownership of ambiguous or challenging situations
• Demonstrated experience using AI tools professionally and an interest in continually identifying new applications for AI in account management and marketing

Core Competencies

Demonstrates extensive experience in program and project management, with a strong focus on client relationship management and cross-functional team leadership. Proficient in utilizing project management tools and AI to enhance operational efficiency and drive marketing objectives.

Highest-signal resume keywords

• Program Management
• Project Management
• Client Relationship Management
• Cross-Functional Team Leadership
• B2B Technology Experience

Hard Skills

• Project Planning
• Resource Tracking
• Budget Management
• Risk Identification
• Scope Management
• Timeline Development
• Quality Control
• Documentation Management
• AI Tool Utilization
• Integrated Marketing Knowledge

Soft Skills

• Strong Communication Skills
• Problem‑Solving Skills
• Decision-Making Ability
• Organizational Skills
• Prioritization Skills

Industry Keywords

• B2B Marketing
• Digital Marketing
• Stakeholder Management
• Marketing Automation
• Creative Briefs

Tools & Technologies

• Jira
• Asana
• Wrike
• Trello
• Monday.com