Supervisor, Capping Analyst

EFCOR Element Fleet Corporation; Minneapolis (MN); Híbrido; USD 76 000 - 104 000; Tempo integral

Resumo da oferta

Element Fleet Management is seeking a Supervisor, Capping Analyst in Hopkins, MN, with hybrid work arrangements. You will directly oversee five analysts, prioritize work queues, monitor capitalization and activation activities, and ensure accurate processing.

The role blends hands-on operations with coaching and process improvement to support billing readiness and client experience. You will lead productivity reviews, train staff, and coordinate with Acquisitions, Ordering, Client Success, AP,

Qualificações

• Requires associate degree or certificate program and at least three years of relevant operations experience.
• Experience coordinating daily workflows, reviewing operational accuracy, and resolving escalated issues.
• Ability to coach team members and communicate clearly with internal partners.
• Knowledge of operational reporting and established process controls.

Responsabilidades

• Direct daily capping operations by prioritizing work queues and balancing workloads.
• Review productivity, quality, turnaround times, and transaction accuracy against procedures.
• Investigate recurring errors and coordinate resolutions within approved procedures.
• Identify and lead automation improvements and test adoption across the team.
• Collaborate with partner teams to resolve dependencies and escalated matters.

Conhecimentos

Operational judgment

Coaching

Team leadership

Formação académica

Associate degree or certificate program

Ferramentas

Spreadsheets

Operational reporting

Descrição da oferta de emprego

Get started on an exciting career at Element! Element employees make a difference in the lives of others every day. We are re‑defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like‑minded people on our team.

Lead accurate vehicle capitalization and activation while helping your team work smarter.

THE OPPORTUNITY

Accurate vehicle capitalization and activation help keep essential fleet and financial processes moving. As Supervisor, Capping Analyst, you will oversee the daily work of five Capping Analysts within Finance Shared Services, helping the team deliver timely, accurate processing and consistent service. You will balance workloads, address escalated exceptions, monitor financial controls, and lead defined automation improvements that reduce repetitive work. This is an opportunity to combine hands‑on operational judgement with coaching and practical process improvement.

WHAT YOU WILL OWN

Direct daily capping operations by prioritizing work queues, balancing workloads, and monitoring vehicle capitalization and activation activities.

Review productivity, quality, turnaround times, aged exceptions, and transaction accuracy, reinforcing established procedures and financial controls.

Investigate recurring errors and complex exceptions, coordinate resolutions, and implement practical workflow changes within approved procedures.

Identify and lead scoped team‑level automation improvements, coordinating testing, adoption, and measurement of results.

Work with Acquisitions, Ordering, Client Success, Accounts Payable, Accounting, and IT to resolve operational dependencies and escape matters beyond team authority.

YOU SHOULD CONSIDER THIS ROLE IF:

You bring sound operational judgement, a collaborative approach, and the ability to support consistent execution through others. You have an associate degree or certificate program with at least three years of relevant operations experience, or an equivalent combination of training and experience.

You have experience coordinating daily workflows, reviewing operational accuracy, and resolving escalated issues. You can coach team members and communicate clearly with internal partners. You have working knowledge of operational reporting, spreadsheets, and established process controls.

Preferred experience includes fleet operations, vehicle capitalization or activation, financial operations or related workflows; identifying, testing, or leading team‑level automation improvements; and prior direct supervision.

HOW YOU WILL LEAD

Provide daily work direction, coaching, and quality review for five Capping Analysts, with input to performance management.

Set clear priorities and reinforce productivity, accuracy, and turnaround expectations while escalating staffing, policy, and budget decisions to the Manager.

YOU SHOULD BE ABLE TO TELL US

How you have organized competing work queues and helped a team meet quality and turnaround expectations.

About an escalated processing issue or recurring error you investigated and how you helped resolve it.

How you have used reports or performance measures to identify gaps and improve operational accuracy.

About a practical automation or workflow improvement you identified, tested, or helped implement.

How you have coached colleagues and worked with partner teams to resolve operational dependencies.

WHY ELEMENT

At Element Fleet Management, your work will support the accuracy and timeliness of vehicle capitalization and activation, processes that influence billing readiness, vendor payment timeliness, and client experience. You will have the opportunity to develop a team, collaborate across functions, and make measurable improvements to daily operations.

LOCATION AND WORKING ARRANGEMENT

Location: Hopkins, MN

Working arrangement: Hybrid

COMPENSATION

The hiring base salary range for this position is $75,500 - $103,840 annually. This range represents the Company's good‑faith estimate of the expected base salary at the time of posting. Salary ranges may vary based on the geographic location where the work is performed. The salary range listed in this posting applies only to the location identified. Actual compensation will be determined based on several factors, including the successful candidate's qualifications, knowledge, skills, experience, internal pay equity, and relevant market data.

In addition to base salary, eligible employees may participate in annual incentive programs, including bonuses, commissions, or other incentive compensation, as applicable to the role. Element also offers a comprehensive benefits package, which may include health insurance, tuition reimbursement, and retirement savings plans.

Applicants must be legally authorized to work in the country where the position is based. Element Fleet Management does not provide sponsorship or support for obtaining or maintaining work authorization for this position.

WHAT’S IN IT FOR YOU

• A culture of innovation, empowerment, decision‑making, and accountability
• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
• Additional benefits and amenities, including paid time‑off programs (vacation, sick leave, and holidays)

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

WE PRIDE OURSELVES ON DIVERSITY AND INCLUSION

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws.

Disability‑related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to [e-mail] or call (800) 665‑9744.

Element Fleet Management also uses AI‑assisted tools to help screen and assess applications. These tools analyze information you provide (for example, your rēsumē and screening responses) to identify job‑related skills, qualifications, and experience. AI outputs do not by themselves determine whether you advance or receive an offer – they assist recruiters and hiring managers. Final hiring decisions are made by people.

KNOW YOUR RIGHTS

Workplace discrimination is illegal.

Element Fleet Management (TSX: EFN) is the largest publicly traded pure‑play automotive fleet manager in the world. As a purpose‑driven and client‑centric company, we deliver value through scalable, sustainable, and technology‑enabled fleet and mobility solutions. Through the Element‑Arval Global Alliance, we operate in over 50 countries, supporting clients across North America, Australia, New Zealand, Ireland, and beyond. Our global reach is further extended by Autofleet, our technology platform accelerating the modernization of our digital capabilities. Element delivers end‑to‑end solutions to our clients—from vehicle acquisition and maintenance to EV integration, route optimization, risk management, and remarketing.

OUR PEOPLE DRIVE OUR SUCCESS

At Element, our success begins with you. Inspired by our Purpose to Move the world through intelligent mobility—and guided by our Values: We are always a force for good, We are experts defining the future of mobility and We are driven by client success. Everyday, our team members deliver on our Purpose and our Values for each other, our communities and our clients. It’s our commitment to how we work, grow and put our clients at the heart of everything we do.