Onboarding Project Manager

EFCOR Element Fleet Corporation; Baltimore (MD); Hybrid; USD 76,000 - 104,000; Full time

Benefits offered by this job

Culture of innovation

Comprehensive health and welfare

Paid time off

Job summary

Element Fleet Management is seeking an Implementation Project Manager to lead client deployments from planning to launch. You will coordinate across Sales, Operations, Finance, and Customer Service to ensure on‑time delivery of agreed statements of work and project milestones.

You will manage risks, issues, and changing priorities, providing proactive updates to stakeholders and guiding teams toward a smooth transition with minimal service disruption.

Qualifications

• Bachelor’s degree or equivalent business experience.
• At least two years of project management experience.
• Experience with change management and cross‑functional coordination.
• Strong organizational and communication skills.
• Proficient with Microsoft Word, Excel, PowerPoint, Outlook, and PM tools.

Responsibilities

• Develop implementation plans with clients and internal teams.
• Lead execution of implementation plans and coordinate cross‑functional activities.
• Track deliverables, validate task completion, and manage risks/issues.
• Coordinate with Sales, Operations, Finance, and Customer Service on statements of work and scope changes.
• Provide progress updates to stakeholders and support sales activities.

Skills

Project management

Client coordination

Change management

Stakeholder management

Microsoft Office

Visio

Microsoft Project

Education

Bachelor’s degree or equivalent

Tools

Visio

Microsoft Project

Word

Excel

PowerPoint

Outlook

Job description

Get started on an exciting career at Element! Element employees make a difference in the lives of others every day. We are re‑defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like‑minded people on our team.

Lead client implementations from planning through successful launch. THE OPPORTUNITY Successful client onboarding depends on thoughtful planning, strong coordination, and dependable execution. As an Implementation Project Manager, you will lead new client and program implementations, working across Element and client teams to translate agreed requirements into practical plans and timely results. You will manage milestones, risks, issues, and changing priorities while helping deliver a smooth transition without service interruption. Working independently with support from a Project Coordinator as needed, you will connect teams, keep stakeholders informed, and help build client confidence throughout implementation.

WHAT YOU WILL OWN

Partner with clients and internal stakeholders to develop implementation strategies, project plans, timelines, milestones, and risk assessments.

Lead execution of implementation plans, coordinate cross‑functional activities, and adjust the approach when results or circumstances require change.

Track deliverables, validate task completion, troubleshoot issues, and help ensure adherence to agreed processes, business practices, and applicable compliance requirements.

Work with Sales, Operations, Finance, and Customer Service to implement agreed statements of work and contractual terms, including exception processes and scope change requests.

Provide proactive progress updates and clear communication to internal and external stakeholders.

Support prospecting and sales activities through client visits, proposals, presentations, and education about Element products, services, and processes.

Represent client feedback to product management and other internal teams, and contribute expertise to cross‑functional improvement projects.

YOU SHOULD CONSIDER THIS ROLE IF

You bring structured project management skills, a client‑focused mindset, and the ability to guide cross‑functional work from planning through execution.

You have a bachelor’s degree or equivalent business experience.

You have at least two years of project management experience.

You have experience with change management, coordinating work teams, or driving cross‑functional activities.

You can manage requirements, communication, risks, issues, scope, and resources while balancing strategic planning with tactical execution.

You bring strong organizational skills, sound judgement, problem‑solving ability, and a solution‑oriented approach to process improvement.

You communicate and present effectively, build relationships, influence stakeholders, and provide strong client service.

You are proficient with Microsoft Word, Excel, PowerPoint, Outlook, and project management tools such as Visio and Microsoft Project.

You bring general business and financial knowledge and can adapt effectively to change.

Preferred qualifications include experience in the leasing industry, particularly financial services, operations, or customer service, and Project Management Professional (PMP) certification.

YOU SHOULD BE ABLE TO TELL US

How you developed an implementation plan, identified critical milestones and risks, and delivered against client expectations.

About a time you resolved an implementation issue or managed a scope change while keeping cross‑functional stakeholders aligned.

How you tracked and communicated project progress, validated deliverables, and helped prevent service disruption.

How you used client feedback or project lessons to improve a process or influence another team.

WHY ELEMENT

At Element Fleet Management, you will help turn new client commitments into successful operational launches. You will work with colleagues across Sales, Operations, Finance, and Customer Service, bringing together the expertise needed to support clients and improve the implementation experience.

LOCATION AND WORKING ARRANGEMENT

Location: 10200 Grand Central Ave, Owings Mills, MD

Working arrangement: Hybrid

Travel: 10–15%

COMPENSATION

The hiring base salary range for this position is $75,500 - $103,840 annually. This range represents the Company's good‑faith estimate of the expected base salary at the time of posting. Salary ranges may vary based on the geographic location where the work is performed. The salary range listed in this posting applies only to the location identified. Actual compensation will be determined based on several factors, including the successful candidate's qualifications, knowledge, skills, experience, internal pay equity, and relevant market data.

In addition to base salary, eligible employees may participate in annual incentive programs, including bonuses, commissions, or other incentive compensation, as applicable to the role.

Element also offers a comprehensive benefits package, which may include health insurance, tuition reimbursement, and retirement savings plans.

Applicants must be legally authorized to work in the country where the position is based. Element Fleet Management does not provide sponsorship or support for obtaining or maintaining work authorization for this position.

What’s in it for You

• A culture of innovation, empowerment, decision‑making, and accountability
• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
• Additional benefits and amenities, including paid time‑off programs (vacation, sick leave, and holidays) Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging.

We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws.

Disability‑related accommodations during the application and interview process are available upon request.

Should you require an accommodation with our hiring process please send an email to [e-mail] or call (800) 665‑9744.

Element Fleet Management also uses AI‑assisted tools to help screen and assess applications. These tools analyze information you provide (for example, your rēsumē and screening responses) to identify job‑related skills, qualifications, and experience.

AI outputs do not by themselves determine whether you advance or receive an offer – they assist recruiters and hiring managers. Final hiring decisions are made by people.

Know Your Rights: Workplace discrimination is illegal

Element Fleet Management (TSX: EFN) is the largest publicly traded pure‑play automotive fleet manager in the world.

As a Purpose‑driven and client‑centric company, we deliver value through scalable, sustainable, and technology‑enabled fleet and mobility solutions.

Through the Element‑Arval Global Alliance, we operate in over 50 countries, supporting clients across North America, Australia, New Zealand, Ireland, and beyond.

Our global reach is further extended by Autofleet, our technology platform accelerating the modernization of our digital capabilities.

Element delivers end‑to‑end solutions to our clients—from vehicle acquisition and maintenance to EV integration, route optimization, risk management, and remarketing.

Our People Drive Our Success At Element, our success begins with you. Inspired by our Purpose to Move the world through intelligent mobility—and guided by our Values: We are always a force for good, We are experts defining the future of mobility and We are driven by client success. Everyday, our team members deliver on our Purpose and our Values for each other, our communities and our clients. It’s our commitment to how we work, grow and put our clients at the heart of everything we do.