Supervisor - Business Office Physician Network

78 HonorHealth Medical Group Support; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

HonorHealth is seeking a skilled supervisor to manage billing and collections for physician practices in the Deer Valley/ Phoenix area. You will oversee daily revenue cycle operations, ensure adherence to policies and regulatory standards, and drive timely, accurate posting and reconciliations across all lines of business.

The role requires strong leadership, extensive physician billing experience, and the ability to coach teams to meet productivity and quality goals within a reputable health

Qualifications

• 5 years multi-specialty physician billing and collections experience or front office experience in a medical practice.
• 3 years experience in central billing office or physician office setting preferred.
• Experience supervising a team within a revenue cycle environment.

Responsibilities

• Supervises personnel in billing and collections for physician practices.
• Monitors productivity and quality guidelines for billing activities.
• Plan, organize and supervise daily operations of insurance and self-pay billing and collections.
• Lead payment posting and account reconciliation teams across lines of business.
• Provide feedback to clinics on revenue cycle concerns and resolve complex issues.

Skills

Billing & collections experience

Supervisory/leadership

Healthcare revenue cycle

Education

High School Diploma or GED

Associates preferred

Job description

Primary City/State: Deer Valley - 2500 W Utopia Rd Phoenix, AZ 85027 Category: Administrative Support Shift: Day Department: Business Operations

Great care starts with great people. (Like you.) At HonorHealth, you'll find something special. From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most - caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities

JOB SUMMARY Supervises personnel assigned to billing and collections for physician practices. Business operations are to be within confines of state and meet all federal regulations. Responsible for monitoring productivity and quality guidelines for billing and collections and maintaining all employee standards, ensuring adherence to organizational policies and procedures. Plan, organize and supervise the daily operations of insurance and self pay billing and collections, payment posting and account reconciliation teams for all lines of business. Will project a professional image, to include appearance, confidence, knowledge, and organization of work.

ESSENTIAL FUNCTIONS

• Supervises employees in area of responsibility including assisting in hiring, training, evaluating and personnel development, including corrective action when necessary.
• Supervises assigned personnel in the Revenue Cycle.
• Assists with monitoring employee productivity and quality of work.
• Leads daily DMS and team huddles.
• Keeps an open line of communication with staff and leadership.
• Tracks and audits A/R on an aging rotation.
• Assigns and monitors A/R work.
• Supervises collector work files for account activity and productivity as well as quality of work.
• Reviews and resolves the more difficult customer service complaints.
• Identify and work with other teams to correct potential problems of the billing process.
• Provide feedback to clinics on revenue cycle concerns.

EDUCATION

High School Diploma or GED Required Associates Preferred

EXPERIENCE

5 years multi-specialty physician billing and collections experience or front office experience in a medical practice Required 3 years experience in central billing office or physician office setting. Preferred

LICENSE AND CERTIFICATIONS

We're all in for your career. Expert care from experts who care. At HonorHealth, you'll find something special. Our culture is built on warmth and neighborly kindness, but behind every smile is a highly skilled professional with deep expertise and unwavering dedication.

• Nine acute-care hospitals
• Over 200 primary, specialty and urgent care centers
• More than 17,000 team members and 4,000 medical staff

Since 1927, we've been focused on doing what matters most - caring for people and communities across the greater Phoenix area. From humble beginnings to one of Arizona's largest nonprofit healthcare systems, we're just as driven as we were a century ago. Come join us and go all in for your career.

Helpful links

• Benefits
• Career site
• Culture
• Hiring Process
• Locations
• HonorHealth.com