Supervisor - 22 & Vine

Grand Island Casino Resort; Grand Island (NE); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Profit sharing

Premium pay

Job summary

Grand Island Casino Resort is seeking an F&B Supervisor to manage day-to-day FOH operations for the assigned outlets, ensuring quality, consistency and development of staff. The role enforces health and safety rules and drives guest satisfaction.

Responsibilities include staffing, training, payroll considerations, and adherence to budgets and regulations. The position requires a Nebraska gaming license and timely completion of company training; direct deposit setup is expected within one

Qualifications

• Must hold a valid gaming license per Nebraska Racing and Gaming Commission.
• Must complete all required training within designated time frames.
• Must obtain direct deposit within one week of start date.

Responsibilities

• Schedule and manage staffing to meet payroll costs, volumes and guest expectations.
• Monitor meal appearance, quality standards and portion control.
• Enforce outlet guest service standards.
• Develop and maintain expenses to meet budgeted goals.
• Oversee orderly, efficient FOH operations and staff performance.

Skills

Staffing management

Guest service

Budgeting

Staff training

Hiring & interviewing

Payroll management

Compliance

Health dept compliance

Teamwork/communication

Job description

The F&B Supervisor is responsible for the day-to-day operations of the front-of-the-house (FOH) for the assigned outlet(s) ensuring product and service quality, consistency, and employee development. This position is responsible for meeting all company and state health department rules and regulations.

Essential Functions

• Effectively schedule and manage staffing levels to meet payroll costs, business volumes, and guest expectations.
• Monitor meals being served for appearance, quality standards, and portion control according to company guidelines.
• Implement, apply, and enforce outlet guest service standards.
• Assist in developing, implementing, and maintaining expenses to meet budgeted or forecasted goals.
• Responsible for the organization and fast/efficient functionality and service for shift.
• Responsible for enforcing a program that meets all Health Department, Internal Controls, and Government rules and regulations.
• Conduct relevant inventory including rotation, par levels, and discontinued items.
• Provide exceptional guest service for all external and internal guests.
• Assist with managing, delegating duties, and the performance and development of department staff; inclusive of interviewing, hiring, training, evaluating, coaching, and termination of staff.
• Manage expenses based on budgeted guidelines and business volumes to include payroll and staffing levels.
• Perform all functions of personnel within span of control, as needed.
• Assure an environment which emphasizes cooperation, communication, and teamwork with all departments.
• Support compliance with all internal procedures and regulatory requirements, including those associated with underage and intoxicated guests.
• Support current law and policy to provide a work environment free from illegal and discriminatory behavior.
• Promote and ensure the safety and security of all guests and employees.
• Complete job duties with minimal supervision, maintain acceptable attendance, and use appropriate judgment and decision-making skills.
• Job duties, tasks, work hours, work requirements, and other duties as assigned may be added or changed at any time.

Required

• Must hold a valid gaming license in accordance with the Nebraska Racing and Gaming Commission.
• Must complete all company-required training within designated time frames.
• Must obtain direct deposit within one week of start date.

Schedule

Varies

$16.50 per hour + premium pay + profit sharing

Grand Island Casino Resort is an Equal Opportunity Employer dedicated to non-discrimination in employment. We select the best qualified individual for the job based on job-related qualifications regardless of race, age, color, religion, sex, national origin, ancestry, marital status, sexual preference, disability or any other status protected by applicable law.