FOH Supervisor - 22 and Vine

Grand Island Casino Resort; Grand Island (NE); On-site; USD 42,000 - 56,000; Full time

Job summary

Grand Island Casino Resort is seeking a Food & Beverage Supervisor to oversee day-to-day FOH operations for the assigned outlet(s), ensuring service standards, product quality, and staff development.

You will schedule staffing, monitor service quality, manage expenses, and ensure compliance with health and safety regulations while delivering exceptional guest experiences.

The role requires a valid gaming license, completion of required training, and timely setup of direct deposit.

Qualifications

• Must hold a valid gaming license in accordance with the Nebraska Racing and Gaming Commission.
• Must complete all company-required training within designated time frames.
• Must obtain direct deposit within one week of start date.

Responsibilities

• The F&B Supervisor oversees day-to-day FOH operations for the assigned outlet(s), ensuring product and service quality, consistency, and staff development.
• Effectively schedule and manage staffing levels to meet payroll costs, business volumes, and guest expectations.
• Ensure compliance with health department rules and company policies while delivering exceptional guest service.

Job description

The FandB Supervisor is responsible for the day-to-day operations of the front-of-the-house (FOH) for the assigned outlet(s) ensuring product and service quality, consistency, and employee development. This position is responsible for meeting all company and state health department rules and regulations.

Essential Functions

• Effectively schedule and manage staffing levels to meet payroll costs, business volumes, and guest expectations.
• Monitor meals being served for appearance, quality standards, and portion control according to company guidelines.
• Implement, apply, and enforce outlet guest service standards.
• Assist in developing, implementing, and maintaining expenses to meet budgeted or forecasted goals.
• Responsible for the organization and fast/efficient functionality and service for shift.
• Responsible for enforcing a program that meets all Health Department, Internal Controls, and Government rules and regulations.
• Conduct relevant inventory including rotation, par levels, and discontinued items.
• Provide exceptional guest service for all external and internal guests.
• Assist with managing, delegating duties, and the performance and development of department staff; inclusive of interviewing, hiring, training, evaluating, coaching, and termination of staff.
• Manage expenses based on budgeted guidelines and business volumes to include payroll and staffing levels.
• Perform all functions of personnel within span of control, as needed.
• Assure an environment which emphasizes cooperation, communication, and teamwork with all departments.
• Support compliance with all internal procedures and regulatory requirements, including those associated with underage and intoxicated guests.
• Support current law and policy to provide a work environment free from illegal and discriminatory behavior.
• Promote and ensure the safety and security of all guests and employees.
• Complete job duties with minimal supervision, maintain acceptable attendance, and use appropriate judgment and decision-making skills.
• Job duties, tasks, work hours, work requirements, and other duties as assigned may be added or changed at any time.

Required

• Must hold a valid gaming license in accordance with the Nebraska Racing and Gaming Commission.
• Must complete all company-required training within designated time frames.
• Must obtain direct deposit within one week of start date.

Schedule

Varies