Supervisor - F&B

Grand Falls Casino Resort, LLC; Larchwood Township (IA); On-site; USD 40,000 - 55,000; Full time

Job summary

Grand Falls Casino & Golf Resort is seeking a Buffet Supervisor to oversee day-to-day Front of House operations in the buffet, ensuring service quality, consistency and team development across all levels.

The role ensures compliance with Iowa Health Department rules, manages scheduling and payroll, and drives cost controls while maintaining guest satisfaction and operational efficiency. Grand Falls Casino & Golf Resort is an Equal Opportunity Employer.

Qualifications

• Must have general food and beverage service knowledge.
• Experience in buffet/front-of-house operations preferred.

Responsibilities

• Oversee day-to-day Front of House operations in the buffet to ensure quality and consistency.
• Lead and develop Front of House team members and schedule staff while managing payroll costs.
• Ensure compliance with Iowa Health Department rules and internal controls.

Job description

The Buffet Supervisor is primarily responsible for the day to day operations of the Front of house (dining room) for the buffet ensuring product and service quality, consistency and team member development on all levels. Additionally this position is responsible for meeting all company and State Health Department rules and regulations

Essential Functions

• List the job’s most important functions and responsibilities. Include all important aspects of the job, whether performed daily, weekly, monthly, annually or any that may occur at irregular intervals. Must have general food and beverage service knowledge. Responsible for assisting with all buffet (FOH) operational quality aspects. Responsible for implementing and applying buffet service standards. Responsible for assisting in the development and implementation of cost related parameters for the buffet. Responsible for assisting with maintaining expenses to meet budgeted or forecasted goals. Responsible for scheduling all Front of House buffet staff members and meeting designated payroll costs. Responsible for all buffet shift organization for fast and efficient functionality and service. Responsible for enforcing a program that meets all Iowa Department of Health, Internal controls and government rules and regulations. Must be able to obtain all necessary licenses as required by local, state and federal governments. Responsible for tracking systematically, all critical areas of food and beverage service. Responsible for the hiring and development of all levels of the buffet service team Responsible for periodic team member evaluations and further development strategies Responsible for all relevant inventories including rotation, par levels, periodic physical inventories and discontinued inventory items. Performs other duties as assigned

Required

Schedule

TBD

TBD

Grand Falls Casino & Golf Resort ® is an Equal Opportunity Employer dedicated to non-discrimination in employment. We select the best qualified individual for the job based on job-related qualifications regardless of race, age, color, religion, sex, national origin, ancestry, marital status, sexual preference, disability or any other status protected by applicable law.