Supervisor

Jubie's Creamery; Wrightview (OH); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive starting pay

401(K) retirement plan

Employee discount on products

Opportunities for job advancement

Job summary

Torsap Thai Kitchen is looking for a Team Lead at their location in Wrightview, Ohio. Candidates must be 18 or older and available for day or night shifts. The role includes managing orders, training team members, and ensuring operational efficiency.

We offer competitive pay, opportunities for advancement, and a fun, collaborative work environment. Applicants should be adaptable, organized, and possess strong leadership skills.

Qualifications

• Must be 18 or older to apply.
• Must complete a State & Federal background check.
• Available for weekend and night shifts.

Responsibilities

• Lead and mentor team members in customer service.
• Manage inventory and ensure operational efficiency.
• Oversee day-to-day activities and fulfill shift duties.

Skills

Customer service

Leadership skills

Organizational skills

Communication skills

Ability to adapt

Job description

Jubie's Creamery Team Lead - MUST BE 18 OR OLDER TO APPLY. LOOKING FOR FULL TIME / PART TIME - DAYS & NIGHTS
Also known as mentors, teachers, adapters, rule enforcers, service gurus, and liaisons

Responsibilities

• Live by Jubie’s Mantra, “Think ice cream? Think Jubie’s!” & become an ambassador for the Jubie's Creamery Brand within the community
• Accurately and consistently take, input, and fulfill customer orders
• Become an expert at scooping, twirling, blending, and creating
• Prepare items for toppings, mix-ins, and other frozen treats
• Continuously exceed customer expectations
• Periodically assist in training new Team Members & Team Leads
• Expertly handle customer and Team Member issues and complaints
• Manage and stock inventory at specified levels
• Assist in overseeing day-to-day operations and staff; monitor and prioritize workflow according to checklists
• Fulfill opening and closing shift duties such as cash drops, running reports, and cash handling
• Delegate tasks appropriately and in a timely manner according to checklists
• Become certified as an Ohio Food Handler through ServSafe Level 1 training
• Work in a fast-paced, always-changing environment

Skills/Requirements

• Must be 18 or older to apply
• You will be required to complete a State & Federal background check
• Be available to work on weekends, late nights, and some holidays
• Be available to work anywhere from 12 – 25 hours per week with at least 3 available shifts during the weekdays (Mon – Thurs) and 2 available shifts on weekends (Fri – Sun). SHIFTS MUST INCLUDE AVAILABILITY TO CLOSE.
• Exemplify an entrepreneurial spirit, creative mindset, & have a passion for ice cream
• Be able to adapt in unexpected situations
• Incredibly organized, comfortable with online tools, and able to multi-task effectively
• Have experience in being a leader and exemplify appropriate leadership skills
• Promote and consistently maintain a team environment
• Effectively communicate with customers, team members, peers, and managers
• Have an eye for detail and aspire to remain busy
• Follow & enforce all company policies as outlined in the Team Member Handbook and training documents
• Have the ability to lift up to 40 lbs repeatedly
• Be efficient and accurate with money and figures

Benefits

• A competitive starting pay with the possibility of performance-based raises
• Opportunities for increased responsibility and job advancement in a growing company
• A collaborative work environment that is fun, inviting, ever evolving, and open to feedback for improvement
• An opportunity to invest in a 401(K) retirement plan once company requirements are met
• Periodic product offerings including an Employee Discount