Supervisor

Jubie's Creamery; Troy (OH); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Performance-based raises

Team tip share

Employee discount

Simple IRA retirement plan

Job summary

Torsap Thai Kitchen in Troy, Ohio, is looking for a Team Lead who must be 18 or older. Responsibilities include managing shifts, ensuring excellent customer service, and leading a team in a fast-paced environment.

The ideal candidate will have strong leadership skills, be adaptable in unexpected situations, and be available to work weekends and holidays. Benefits include competitive starting pay, performance-based raises, and opportunities for advancement.

Qualifications

• Must be 18 or older to apply.
• Be available to work on weekends, late nights, and some holidays.
• Have experience in leading and managing teams.

Responsibilities

• Live by Jubie’s Mantra and become an ambassador for the brand.
• Take, input, and fulfill customer orders accurately.
• Manage and stock inventory while overseeing day-to-day operations.

Skills

Leadership skills

Customer service

Organizational skills

Adaptability

Job description

Jubie's Creamery Team Lead - MUST BE 18 OR OLDER TO APPLY.

Also known as mentors, teachers, adapters, rule enforcers, service gurus, and liaisons

Responsibilities

• Live by Jubie’s Mantra, “Think ice cream? Think Jubie’s!” & become an ambassador for the Jubie's Creamery Brand within the community
• Accurately and consistently take, input, and fulfill customer orders
• Become an expert at scooping, twirling, blending, and creating
• Prepare items for toppings, mix-ins, and other frozen treats
• Continuously exceed customer expectations
• Periodically assist in training new Team Members & Team Leads
• Expertly handle customer and Team Member issues and complaints
• Manage and stock inventory at specified levels
• Assist in overseeing day-to-day operations and staff; monitor and prioritize workflow according to checklists
• Fulfill opening and closing shift duties such as cash drops, running reports, and cash handling
• Delegate tasks appropriately and in a timely manner according to checklists
• Become certified as an Ohio Food Handler through ServSafe Level 1 training
• Work in a fast-paced, always-changing environment

Skills/Requirements

• Must be 18 or older to apply
• You will be required to complete a State & Federal background check
• Be available to work on weekends, late nights, and some holidays
• Be available to work anywhere from 15 – 35 hours per week with at least 3 available shifts during the weekdays (Mon – Thurs) and 2 available shifts on weekends (Fri – Sun). MUST BE AVAILABLE TO CLOSE.
• Exemplify an entrepreneurial spirit, creative mindset, & have a passion for ice cream
• Be able to adapt in unexpected situations
• Incredibly organized, comfortable with online tools, and able to multi-task effectively
• Have experience in being a leader and exemplify appropriate leadership skills
• Promote and consistently maintain a team environment
• Effectively communicate with customers, team members, peers, and managers
• Have an eye for detail and aspire to remain busy
• Follow & enforce all company policies as outlined in the Team Member Handbook and training documents
• Have the ability to lift up to 40 lbs repeatedly
• Be efficient and accurate with money and figures

Benefits

• A competitive starting pay with the possibility of performance-based raises
• Tip share with the entire Troy team
• Opportunities for increased responsibility and job advancement in a growing company
• A collaborative work environment that is fun, inviting, ever evolving, and open to feedback for improvement
• An opportunity to invest in a simple IRA retirement plan once company requirements are met
• Periodic product offerings including an Employee Discount