Senior Medical Biller - Denials

Roswell Park Comprehensive Cancer Center; United States; On-site; USD 40,000 - 49,000; Full time

Job summary

Roswell Park Comprehensive Cancer Center is seeking a Senior Medical Biller - Denials to join the Patient Accounts team. The role focuses on accurate billing, claims submission, coding verification, and resolving denials, with collaboration across clinical and administrative teams to ensure timely reimbursements.

The starting annual salary is $44,560 with a geographic differential of $2.05/hr, plus comprehensive benefits.

Qualifications

• Two years of full-time experience in medical billing and follow-up procedures.
• Knowledge of insurance billing processes and coding principles.
• Strong attention to detail to resolve billing discrepancies.

Responsibilities

• Review and analyze patient accounts to ensure accurate and timely billing.
• Prepare and submit claims to insurance carriers and other payers.
• Verify coding accuracy and make necessary corrections to support clean claim submission.
• Research and resolve complex billing issues to minimize delays and denials.
• Investigate open accounts and coordinate adjustments when appropriate.
• Collaborate with internal departments to clarify diagnoses, procedures, and billing information.
• Monitor reports and identify system issues that may impact billing performance.
• Assist with special projects, reporting requests, and backlog management activities.
• Support and train team members on billing processes and best practices.
• Serve as a resource for colleagues by sharing knowledge and helping troubleshoot challenges.
• Maintain accurate records, documentation, and reporting information.

Skills

Medical billing

Patient accounting

Revenue cycle

Healthcare finance

Insurance billing

Job description

Title: Senior Medical Biller - Denials

Job Type: Regular

Company: Roswell Park Comprehensive Cancer Center

Department: Patient Accounts

Time Type: Full time

Weekly Hours: 37.5

FTE: 0.9375

Shift: First Shift (United States of America)

Summary: About the Role:

At Roswell Park, every patient interaction matters, including the work that happens behind the scenes. As a Medical Billing Specialist, you'll play an important role in helping ensure patient accounts are processed accurately and efficiently so that patients can focus on what matters most: their care. This position is ideal for someone who enjoys solving problems, working with complex billing situations, and serving as a knowledgeable resource for teammates. You'll partner with clinical and administrative teams across the organization to ensure claims are coded correctly, billing issues are resolved promptly, and reimbursement processes move forward smoothly.

The starting annual salary for this position is $44,560 and this can include a full comprehensive benefits package. There will also be an additional geographic differential of $2.05/hr.

What You'll Do:

• Review and analyze patient accounts to ensure accurate and timely billing
• Prepare and submit claims to insurance carriers and other payers
• Verify coding accuracy and make necessary corrections to support clean claim submission
• Research and resolve complex billing issues to minimize delays and denials
• Investigate open accounts and coordinate adjustments when appropriate
• Collaborate with internal departments to clarify diagnoses, procedures, and billing information
• Monitor reports and identify system issues that may impact billing performance
• Assist with special projects, reporting requests, and backlog management activities
• Support and train team members on billing processes and best practices
• Serve as a resource for colleagues by sharing knowledge and helping troubleshoot challenges
• Maintain accurate records, documentation, and reporting information

What You'll Bring:

• Experience in medical billing, patient accounting, revenue cycle, healthcare finance, or a related field
• Knowledge of insurance billing processes and medical coding principles
• Strong attention to detail and the ability to identify and resolve billing discrepancies
• Experience researching issues, analyzing data, and making informed decisions
• Excellent communication skills and the ability to work effectively with a variety of teams
• Confidence navigating multiple systems, reports, and workflows
• The ability to prioritize tasks and manage competing deadlines in a fast-paced environment
• A collaborative mindset and willingness to support and mentor others

You’ll Stand Out If You Have:

• Experience handling complex insurance claims, denials, or payment investigations
• Experience training or onboarding team members
• Knowledge of government payer programs and reimbursement processes
• Previous experience working within a hospital, medical center, physician practice, or other healthcare setting

Who Will Be Successful in This Role?

• Enjoy investigating issues and finding solutions
• Take pride in producing accurate, high-quality work
• Are naturally organized and detail oriented
• Like helping others learn and succeed
• Thrive in an environment where every day brings new challenges to solve
• Want your work to directly support patients and the delivery of exceptional care

Why You'll Love Working Here:

At Roswell Park, you'll be part of a team united by a mission to eliminate cancer's grip on humanity through compassionate patient care, groundbreaking research, and innovation. When you join us, you'll find:

• Meaningful work that supports patients and families during critical moments in their healthcare journey
• A collaborative and supportive culture where your contributions are valued
• Opportunities for professional growth, learning, and career development
• The chance to work alongside dedicated experts committed to excellence
• Comprehensive benefits designed to support your health, well-being, and future
• A mission-driven organization where every role contributes to making a difference

Make an Impact:

If you're a detail-oriented billing professional who enjoys problem-solving, collaboration, and helping healthcare operations run smoothly, we'd love to hear from you. Join Roswell Park and help ensure that patients receive the best possible experience from care through reimbursement.

Qualifications:

Required Education and Experience

High School diploma or High School Equivalency diploma and the equivalent of two (2) years of full-time experience in medical billing and follow-up procedures or a related field. NOTE: Degrees must be conferred by an accredited school, college, or university, or by an institution recognized by Roswell Park Comprehensive Cancer Center and/or Health Research Incorporated as adhering to acceptable educational standards.

Equal Employment Opportunity Statement

Roswell Park Cancer Institute Corporation (RPCIC) is committed to equal employment opportunity. We do not discriminate against employees, applicants, or job seekers on the basis of any characteristic protected by applicable federal, state, or local law. Employment decisions are based on qualifications, performance, and business needs. We are committed to maintaining a fair, respectful workplace where employees are valued for their contributions and supported in advancing our mission.

Reasonable Accommodation Request

RPCIC is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation for any part of the application process, employment process, or to perform your job, please contact [e-mail] and provide information about your request and preferred contact method.

Our Core Values

RPCIC is committed to fostering an environment where patients, families, employees, volunteers, and members of our community are treated with dignity, courtesy, and respect. We believe our mission is strengthened when individuals contribute their experiences, perspectives, and ideas and work together toward a common purpose. Our actions are guided by our core values of Innovation, Integrity, Teamwork, Commitment, Compassion, and Respect.

Historical Compensation Information Statement

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at [phone] or via email at [e-mail].

Welcome to Roswell Park Comprehensive Cancer Center, America's first cancer center founded in 1898 by Dr. Roswell Park.

As one of the largest employers in Western New York, Roswell has over 3,300 employees, including over 200 physicians and scientists and 400 nurses. It’s a new era at Roswell Park. Leading the way in cancer research, treatment and education for more than a century, today Roswell Park is setting our course for a second century of extraordinary advances in cancer research and treatment. Equipped with the best facilities, the sharpest and most creative minds, and the single objective of curing cancer, we stand on the threshold of historic discovery.