Supervised Contact Worker

Zohorecruit; Bromley (KY); On-site; USD 34,000 - 45,000; Full time

Job summary

Civic Recruitment Limited is recruiting for a Supervised Contact Worker in Bromley to deliver a child-centered supervised contact service. The role requires dedication to safeguarding and reporting, with sessions held across various settings including contact centres and family homes.

The post involves a fixed Sunday-Thursday pattern (non-negotiable) and an enhanced DBS check. It offers a meaningful chance to impact children and families within a dedicated team.

Qualifications

• Experience with children, young people, and families.
• Knowledge of safeguarding procedures.
• Ability to produce clear, objective reports.
• Full UK Driving Licence.
• Commitment to equality, diversity, and inclusion.

Responsibilities

• Facilitate and oversee contact sessions between children, family members, and significant others.
• Observe, monitor, and evaluate the quality of interactions and parenting capacity.
• Intervene to protect children and terminate sessions when necessary.
• Prepare reports for social care assessments, reviews, or court proceedings.
• Maintain precise records using databases and Microsoft Office tools.
• Support parents and carers through guidance and role modelling.
• Prepare facilities before and after sessions and maintain a safe environment.

Skills

Childcare experience

Safeguarding knowledge

Observation & reporting

Communication skills

Confidentiality & boundaries

Driving licence

Education

Relevant qualification in Childcare, Social Care, Family Support, Youth Work, or related field

Job description

Bromley, United Kingdom | Posted on 21/08/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre‑screened candidates, Civic Recruitment Limited is well‑positioned to cater to the specific needs of both public and private sectors.

Job Description

Supervised Contact Worker (Sunday to Thursday) – 3 Month Contract

Location: Churchill Court, 2 Westmoreland Road, Bromley, Kent, BR1 1AS

Contract: 3 Month Contract

Hours: Full Time

Working Pattern: Sunday to Thursday (Non‑Negotiable)

DBS: Enhanced DBS Required

Summary

Bromley Council is in search of a dedicated and empathetic Supervised Contact Worker to deliver a secure, consistent, and child‑centered supervised contact service for children, young people, and their families. The role involves facilitating and overseeing contact sessions in various settings, including Contact Centres, Family Centres, community venues, and family homes when necessary. The primary focus is on safeguarding children's welfare while fostering positive family relationships and aiding informed decision‑making through precise observation and reporting. This position is ideal for individuals with a background in working with children and families within a safeguarding framework.

This position requires a fixed working schedule from Sunday to Thursday, which is non‑negotiable.

Responsibilities

Contact Supervision

• Facilitate and oversee contact sessions between children, family members, and significant others.
• Ensure sessions are safe, child‑focused, and align with agreed plans.
• Observe, monitor, and evaluate the quality of interactions, attachment behaviors, and parenting capacity.
• Intervene appropriately if concerns arise and terminate sessions when necessary to protect children.
• Ensure contact settings are welcoming, safe, and suitable for children.

Safeguarding & Child Protection

• Protect children by identifying risks and recognizing harmful or abusive behaviors.
• Act in accordance with safeguarding procedures and child protection guidelines.
• Prioritize the child's welfare and safety at all times.
• Participate in case conferences, reviews, professional meetings, and court proceedings as needed.

Recording & Reporting

• Generate accurate, factual, and evidence‑based reports after contact sessions.
• Document observations related to:
  • Child wellbeing
  • Parent‑child interactions
  • Attachment behaviors
  • Parenting capacity
  • Safeguarding concerns
• Prepare reports for social care assessments, reviews, and court proceedings.
• Maintain precise records using relevant databases and Microsoft Office tools.

Family Support

• Support parents and carers through role modeling and guidance.
• Promote positive parenting techniques and meaningful contact experiences.
• Assist families in establishing routines, boundaries, and age‑appropriate activities during sessions.
• Monitor and document parental progress and changes over time.

Service Delivery

• Prepare and tidy contact facilities before and after sessions.
• Maintain a clean, safe, and welcoming environment.
• Promptly report maintenance, health and safety, or equipment issues.
• Uphold confidentiality and adhere to GDPR and Data Protection regulations.

Requirements

Requirements:

• Experience working with children, young people, and families.
• Knowledge of safeguarding and child protection procedures.
• Experience in observing, assessing, and documenting family interactions.
• Ability to produce clear, objective, and accurate reports.
• Experience in a child‑focused environment.
• Strong communication and interpersonal skills.
• Ability to handle challenging situations professionally and calmly.
• Understanding of professional boundaries and confidentiality.
• Ability to work independently and collaboratively.
• Commitment to equality, diversity, and inclusion.
• Experience in Children's Social Care, Family Support, Contact Centres, Early Help, or Family Services.
• Experience preparing reports for court proceedings or statutory assessments.
• Relevant qualification in Childcare, Social Care, Family Support, Youth Work, or a related field.
• Full UK Driving Licence and access to transport for business use.

What's on Offer?

• 3 Month Contract
• Location: Bromley
• Sunday to Thursday Working Pattern (Non‑Negotiable)
• Enhanced DBS Required
• Bi‑weekly Pay
• Opportunity to significantly impact the lives of children and families.
• Engaging work within a committed Children's Services team.
• Diverse role involving direct family support, safeguarding, observation, and reporting.

This role is suitable for individuals with experience as a Supervised Contact Worker, Family Support Worker, Children's Support Worker, Contact Centre Worker, Family Intervention Worker, Early Help Worker, Residential Support Worker, or Children's Services Practitioner.