Superintendent, Maintenance

Domtar; Plymouth (NC); On-site; USD 80,000 - 110,000; Full time

Job summary

Domtar is seeking a Superintendent, Maintenance in Plymouth, North Carolina, to provide strategic leadership to maintenance teams, ensuring efficient production and safety. This full-time role requires at least 10 years of industrial maintenance experience and 5 years in a supervisory capacity. The position also emphasizes establishing safety measures and maintaining effective communication within the company.

The ideal candidate will possess a technical or engineering degree and is expected to drive year-over-year cost improvements while ensuring compliance with maintenance schedules.

Qualifications

• 10+ years of maintenance experience in an industrial setting.
• 5+ years of maintenance supervisory experience in large heavy manufacturing.
• Strong mechanical and/or electrical aptitude.

Responsibilities

• Provide strategic leadership to maintenance teams.
• Manage predictive maintenance systems for optimal equipment reliability.
• Proactively support safety practices and procedures.
• Lead reliability-centered maintenance practices.
• Ensure maintenance schedules are adhered to.
• Develop and implement area maintenance budget.

Skills

Good verbal and written communication skills

Leadership skills

Strong organizational skills

Strong problem-solving and analytical skills

Technical capability

Microsoft Office products experience

Familiarity with SAP Enterprise system

Reliability-centered maintenance training

Pulp and paper industry experience

Education

A four (4) year undergraduate degree in a technical or engineering major

Job description

Domtar is a leading producer of pulp, paper, packaging, tissue and wood products. Through our focus on safety and sustainability, we deliver high‑quality, cost‑effective products to customers worldwide.

The location in Plymouth, North Carolina, United States, is seeking to fill the position of Superintendent, Maintenance. This is a full‑time permanent role.

Reporting to the Maintenance & Engineering Manager, the Maintenance Superintendent will provide strategic leadership and direction to maintenance teams to meet business requirements for efficient production while utilizing Lean manufacturing tools. They will manage predictive maintenance systems to optimize equipment reliability and ensure cost‑effective maintenance service delivery, and lead the department safely and efficiently, setting strategic direction aligned with safety, reliability, cost, and personnel development goals.

Essential Functions

• Ensure all safety practices and procedures are consistently followed, including Show Me audits and HPI, and ensure that all maintenance employees understand their personal safety responsibilities.
• Proactively support a culture of safety excellence and lead by example.
• Establish, maintain, and support effective programs that promote a sustainable, environmentally responsible manufacturing process.
• Manage performance of all direct and indirect reports (planners, team leaders, engineers, crafts) within the Maintenance Department to improve reliability.
• Lead and integrate reliability‑centered maintenance practices and predictive maintenance tools (e.g., vibration analysis, thermography, lube analysis, ultrasonic analysis, failure analysis).
• Plan and execute outages and down days, ensuring that all unplanned outages, maintenance projects, and troubleshooting activities are completed efficiently and effectively and within cost constraints.
• Diagnose breakdowns and conduct timely repairs to maximize equipment and process availability.
• Monitor and track downtime data, work toward eliminating repeat failures through root cause problem solving, and implement solutions with timely follow‑up.
• Proactively identify potential problem areas, increase reliability, and reduce costs.
• Ensure predictive and preventive maintenance schedules are adhered to and aligned with a more predictable culture.
• Develop and implement the area maintenance budget, driving year‑over‑year cost improvement while ensuring all maintenance work is performed on schedule and within budget.
• Set performance expectations and provide feedback to direct reports to support employee development.
• Maintain a positive relationship with union leadership to ensure sustainable business operations and results, ensuring alignment with Labor Agreements, Rules & Regulations, Domtar policies, and government regulations.
• Be willing for on‑call rotation and occasional extended work hours during upset conditions.
• Establish and maintain an open line of communications between Operations & Maintenance leadership so that necessary work is performed as needed to maintain safe & efficient operations.

Competencies

• Good verbal and written communication skills.
• Leadership skills that include a proven ability to coach and develop team members to a higher level of performance.
• Ability to coach, counsel and lead a team of people.
• Strong organizational skills.
• Strong problem‑solving and analytical skills.
• Strong technical capability.
• Results driven.
• Microsoft Office products experience and familiarity with SAP Enterprise system including Plant Maintenance management processes.
• Reliability‑centered maintenance training.
• Pulp and paper industry experience.

Education and Experience

• A four (4) year undergraduate degree from an accredited college or university in a technical or engineering major (preferred).
• A minimum of ten (10) years of maintenance experience in an industrial setting or environment with a strong mechanical and/or electrical aptitude.
• A minimum of five (5) years of maintenance supervisory experience in a large heavy manufacturing environment (required).

Domtar is an equal‑opportunity employer. Qualified applicants will be considered without regard to age, race, color, sex (including gender identity or expression, sexual orientation, and pregnancy), marital status, religion, national origin, genetic information, disability, or veteran status. We are also committed to ensuring reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1974, and Title I of the Americans with Disabilities Act of 1990.