Summer Student Specialist: Frontline Student Services

The Chronicle Of Higher Education, Inc.; Oxford (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Miami University in Oxford, OH, seeks a Summer One Stop Student Specialist to deliver excellent customer service across registration, financial aid, billing and payments. The role focuses on helping students and families and requires participating in a training program.

Ideal candidates are undergraduate students at Miami University with strong communication and organizational skills, capable of multitasking in a fast-paced environment.

Qualifications

• Strong customer service orientation with the ability to handle inquiries.
• Clear communication for in-person, phone and email interactions.
• Ability to manage multiple tasks with accuracy and discretion.

Responsibilities

• Provide high-quality start-to-finish customer service across One Stop services.
• Answer questions by phone, email or in person regarding registration, enrollment, financial aid, billing.
• Assist with campus outreach and greet students and families at the One Stop lobby.
• Complete assigned tasks while maintaining confidentiality and accuracy.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Confidentiality

Education

Undergraduate student at Miami University

Job description

Miami University in Oxford, OH, seeks a Summer One Stop Student Specialist to deliver excellent customer service across registration, financial aid, billing and payments. The role focuses on helping students and families and requires participating in a training program.

Ideal candidates are undergraduate students at Miami University with strong communication and organizational skills, capable of multitasking in a fast-paced environment.