Summer IT Support Intern — Windows, Mac & Networking

Gallup; Omaha (NE); Hybrid; USD 25,000 - 30,000; Full time

Job summary

Gallup's IT team keeps associates around the world connected, equipped and ready to work. As a summer intern, you’ll be part of that effort, providing technical support, troubleshooting problems and gaining experience with the systems and technology that support Gallup's mission to improve workplaces and lives.

Internship includes on-site work in Omaha with some remote Friday option, 40 hours/week for 12 weeks in Summer 2027, and potential for future employment based on performance.

Qualifications

• Enrollment in a computer science, computer engineering or related field required.
• Enrollment at a college/university within 250 miles of Omaha, NE required.
• Anticipated graduation Aug 2027–May 2028 preferred; 2029 grads considered.

Responsibilities

• Provide world-class IT support to Gallup users, including visiting associates.
• Educate users in Windows end-user/server and Mac environments.
• Learn new processes quickly while multitasking with a customer-focused approach.
• Troubleshoot workstation hardware/software, monitor critical systems for uptime.

Skills

Networking knowledge

Troubleshooting

Windows environment

Office applications

Mac experience

Education

CS/CE-related degree program

250-mile radius Omaha area

Graduation 2027–2028 preferred

Job description

Gallup's IT team keeps associates around the world connected, equipped and ready to work. As a summer intern, you’ll be part of that effort, providing technical support, troubleshooting problems and gaining experience with the systems and technology that support Gallup's mission to improve workplaces and lives.

Internship includes on-site work in Omaha with some remote Friday option, 40 hours/week for 12 weeks in Summer 2027, and potential for future employment based on performance.