Summer Intern: AI-Driven Process Optimization

MSD Malaysia; North Wales (Montgomery County); Hybrid; USD 40,000 - 111,000; Full time

Benefits offered by this job

Hybrid work

Fixed-term internship

Travel 10%

Job summary

MSD Malaysia is offering a Future Talent Program internship in our Research Labs Division within the Value & Implementation (V&I) organization. The 12-week Summer Intern role focuses on process improvement, workflow optimization, and evaluating AI-enhanced tools to support research initiation and budget execution.

You will collaborate with cross-functional teams, map existing workflows, pilot digital tools, and present your findings with recommendations to leadership at the end of the term.

Qualifications

• Pursuing a Bachelor’s or master's degree in business, Data Analytics, Management Information Systems, Health Informatics, the Sciences, or another area of study that aligns with the strategic and analytical background required for this role.
• Returning to school in the Fall of 2027.
• Basic understanding of process optimization frameworks (e.g., Lean, Agile, Six Sigma, or workflow mapping).
• Analytical and inquisitive mindset with an intermediate-level understanding of data analysis and metric visualization.
• Excellent written and verbal communication skills, with the ability to articulate technical or process concepts clearly.

Responsibilities

• Process Improvement & Mapping: Document, evaluate, and map existing research execution and budget workflows. Identify bottlenecks, operational gaps, and redundancies, and propose actionable, technology-driven solutions or process improvements.
• AI & Digital Tool Enablement: Partner with team members to pilot, test, evaluate, or enhance innovative AI-enhanced tools and specialized platforms (e.g., the Non-Interventional Research (NIR) Vendor Grading Tool) aimed at automating manual tasks, tracking deliverables, or streamlining literature reviews.
• Data Analytics & Insights: Collect, analyze, and visualize operational metrics to measure the impact, time savings, and quality improvements generated by newly adopted processes or digital systems.
• Cross-Functional Collaboration: Navigate internal processes by coordinating with multidisciplinary stakeholders, documenting best practices, and learning how to execute complex study initiatives in a global corporate environment.
• Capstone Presentation: At the conclusion of the 12-week term, present the results of your primary process improvement or digital tool project(s) along with strategic recommendations to RIBE and NIRM leadership.

Education

Bachelor's or master's degree in business, Data Analytics, MIS, Health Informatics, or related field

Job description

MSD Malaysia is offering a Future Talent Program internship in our Research Labs Division within the Value & Implementation (V&I) organization. The 12-week Summer Intern role focuses on process improvement, workflow optimization, and evaluating AI-enhanced tools to support research initiation and budget execution.

You will collaborate with cross-functional teams, map existing workflows, pilot digital tools, and present your findings with recommendations to leadership at the end of the term.