Summer External Affairs Intern - Data & Communications

Midcontinent-Independent-System; Little Rock (AR); On-site; USD 11,000 - 14,000; Full time

Job summary

MISO is offering a 2027 Summer Internship Program in Communications & External Relations. This internship lets you support virtual customers, work with internal SMEs, and help turn data into insights that improve the customer experience.

You'll participate in community service events, intern socials, networking, and development programs, and finish with a final presentation on your project and its impact. Start: June 2, 2027; end: August 13, 2027.

Qualifications

• Pursuing undergraduate or graduate studies in a related field.
• Interest in communication, data analysis, customer service, teamwork or process improvement.
• Comfort with using or learning Dynamics, Power BI and Excel.

Responsibilities

• Support virtual customers by answering questions and improving their experience with MISO.
• Collaborate with internal SMEs to understand needs and move inquiries toward resolution.
• Review metrics and identify opportunities to simplify processes.
• Participate in community events, socials, networking, and development programs.
• Deliver a final presentation outlining project work, recommendations and impact.

Skills

Communication

Data analysis

Customer service

Teamwork

Process improvement

Education

Bachelors in Business Administration or related field

Bachelors in Computer Science or related field

Bachelors in Data Science or related field

Bachelors in Information Technology or related field

Tools

Microsoft Excel

PowerBI

Job description

MISO is offering a 2027 Summer Internship Program in Communications & External Relations. This internship lets you support virtual customers, work with internal SMEs, and help turn data into insights that improve the customer experience.

You'll participate in community service events, intern socials, networking, and development programs, and finish with a final presentation on your project and its impact. Start: June 2, 2027; end: August 13, 2027.