2027 Summer Intern - External Affairs

Midcontinent Independent System Operator (MISO); Little Rock (AR); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Housing assistance

Collaborative culture

Technical development opportunities

40 hours/week on site

Remote part-time potential

Job summary

Midcontinent Independent System Operator (MISO) invites applicants for its 2027 Summer Internship Program. The role focuses on supporting customer interactions, collaborating with SMEs, and using data to enhance processes in a mission-driven energy organization.

The program offers competitive pay with housing assistance, a collaborative culture, and professional development opportunities, averaging about 40 hours per week on site in Carmel, IN, with potential for remote part-time work during the

Qualifications

• Pursuing undergraduate or graduate studies in listed fields.
• Ability to use data to improve processes and decision-making.
• Strong communication and customer-service mindset.

Responsibilities

• Support a group of virtual customers by answering questions and improving their experience with MISO.
• Collaborate with SMEs to understand customer needs and drive resolution of inquiries.
• Review metrics and identify opportunities to simplify or improve processes.
• Attend intern events and development programming to grow professionally.
• Present final project work and recommendations at the end of the internship.

Skills

Excel

Power BI

Education

Data Science

Business Administration

Information Technology

Computer Science

Job description

MISO 2027 SUMMER INTERNSHIP PROGRAM

Rate: $22 USD per hour

Ready to power up your future? Are you pursuing a degree in Business Administration, Computer Science, Data Science, English or a related field and searching for a career-igniting summer internship in 2027? Do you want to see your ideas make a real impact—helping MISO keep the lights on for 45 million people by driving innovations that boost system reliability, resilience, and performance, and tackling some of the most complex technical challenges in the energy industry? If that sparks your interest, keep reading…

What You’ll Do As a MISO Intern:

• Support a group of virtual customers by helping answer questions, strengthen relationships, and improve their experience with MISO.
• Work with internal subject matter experts (SMEs) across the company to understand customer needs, assist with problem‑solving, and keep inquiries moving toward resolution.
• Help the team make better use of data by reviewing metrics, asking thoughtful questions, and identifying opportunities to simplify or improve everyday processes.
• Attend community service events, intern socials, networking activities, and development programming to help you grow your confidence, build relationships, and understand MISO’s broader mission.
• Wrap up the summer with a final presentation summarizing your project work, recommendations, and areas of impact.

What We Offer:

• Competitive pay plus housing assistance for qualified students.
• A collaborative, mission-driven culture where your contributions matter.
• An internship that blends technical challenge, professional development, and fun.
• An average of 40 hours per week on site in our Carmel, IN office.
• Potential to extend internship to part-time remote work during the school year.

We Are Looking For Students Who…

• Are pursuing Business Administration, Computer Science, Data Science, English, or related fields (undergraduate or graduate).
• Enjoy building relationships, communicating clearly, and helping customers solve problems.
• Are curious learners who ask great questions and enjoy finding better ways to work.
• Bring experience or interest in communication, data analysis, customer service, teamwork, or process improvement.
• Are comfortable using or learning tools like Dynamics, Power BI, Excel, and other business systems.

To be eligible for the program, you must be available to start Wednesday, June 2 2027 and continue through Friday, August 13 2027.

Transformative innovation is happening in the electric industry, from digitalizing homes and distributed resources to renewable energy and an ever-changing grid. MISO manages the electricity superhighway in the Central U.S. and through use of groundbreaking research and advanced technology, our highly skilled employees ensure power flows reliably to 45 million Americans. Operating the electricity grid, running a robust energy market, planning for a bright future – it’s what our immensely hardworking and dedicated team does every day. Plug into your future career.

To learn more about MISO’s Internship Program, check out the following links:

Learn More about MISO's Internship Opportunities (https://www.misoenergy.org/meet-miso/careers/internships/)

Internship Experience Video

MISO, The Work We Do (https://vimeo.com/935124142/5c8d23402d)

Follow Us on LinkedIn

#DiscoverMISO #MISOCareers #MISOenergy #MISOCommunity

Preferred (Skills)

• Microsoft Excel (Immediate): Intermediate
• PowerBI: Intermediate

Preferred (Education)

• Bachelors or better in Data Science
• Bachelors or better in Business Administration
• Bachelors or better in Information Technology
• Bachelors or better in Computer Science

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Job Category: Communications & External Relations

Full-Time