2027 Summer Intern - External Affairs

Midcontinent-Independent-System; Little Rock (AR); On-site; USD 11,000 - 14,000; Full time

Job summary

MISO is offering a 2027 Summer Internship Program in Communications & External Relations. This internship lets you support virtual customers, work with internal SMEs, and help turn data into insights that improve the customer experience.

You'll participate in community service events, intern socials, networking, and development programs, and finish with a final presentation on your project and its impact. Start: June 2, 2027; end: August 13, 2027.

Qualifications

• Pursuing undergraduate or graduate studies in a related field.
• Interest in communication, data analysis, customer service, teamwork or process improvement.
• Comfort with using or learning Dynamics, Power BI and Excel.

Responsibilities

• Support virtual customers by answering questions and improving their experience with MISO.
• Collaborate with internal SMEs to understand needs and move inquiries toward resolution.
• Review metrics and identify opportunities to simplify processes.
• Participate in community events, socials, networking, and development programs.
• Deliver a final presentation outlining project work, recommendations and impact.

Skills

Communication

Data analysis

Customer service

Teamwork

Process improvement

Education

Bachelors in Business Administration or related field

Bachelors in Computer Science or related field

Bachelors in Data Science or related field

Bachelors in Information Technology or related field

Tools

Microsoft Excel

PowerBI

Job description

Job Category: Communications & External Relations

Requisition Number: 2027S002768

• Posted : September 8, 2026
• Full-Time
• On-site
• Rate : $22 USD per hour

Locations

Showing 1 location

Little Rock, AR 72211, USA

Description

Sorry no VISA sponsorship opportunities...including OPT/CPT.

MISO 2027 SUMMER INTERNSHIP PROGRAM

Ready to power up your future?

Are you pursuing a degree in Business Administration, Computer Science, Data Science, English or a related field and searching for a career-igniting summer internship in 2027? Do you want to see your ideas make a real impact—helping MISO keep the lights on for 45 million people by driving innovations that boost system reliability, resilience, and performance, and tackling some of the most complex technical challenges in the energy industry?

If that sparks your interest, keep reading…

What you’ll do as a MISO Intern:

• Support a group of virtual customers by helping answer questions, strengthen relationships, and improve their experience with MISO.
• Work with internal subject matter experts (SMEs) across the company to understand customer needs, assist with problem‑solving, and keep inquiries moving toward resolution.
• Help the team make better use of data by reviewing metrics, asking thoughtful questions, and identifying opportunities to simplify or improve everyday processes.
• Attend community service events, intern socials, networking activities, and development programming to help you grow your confidence, build relationships, and understand MISO’s broader mission.
• Wrap up the summer with a final presentation summarizing your project work, recommendations, and areas of impact.

What we offer:

• A collaborative, mission-driven culture where your contributions matter.
• An internship that blends technical challenge, professional development, and fun.
• An average of 40 hours per week on site in our Carmel, IN office.
• Potential to extend internship to part-time remote work during the school year.

We are looking for students who…

• Are pursuing Business Administration, Computer Science, Data Science, English, or related fields (undergraduate or graduate).
• Enjoy building relationships, communicating clearly, and helping customers solve problems.
• Are curious learners who ask great questions and enjoy finding better ways to work.
• Bring experience or interest in communication, data analysis, customer service, teamwork, or process improvement.
• Are comfortable using or learning tools like Dynamics, Power BI, Excel, and other business systems.

To be eligible for the program, you must be available to start Wednesday, June 2 nd , 2027 and continue through Friday, August 13 th , 2027. No VISA sponsorship opportunities, including OPT/CPT.

Transformative innovation is happening in the electric industry, from digitalizing homes and distributed resources to renewable energy and an ever-changing grid. MISO manages the electricity superhighway in the Central U.S. and through use of groundbreaking research and advanced technology, our highly skilled employees ensure power flows reliably to 45 million Americans. Operating the electricity grid, running a robust energy market, planning for a bright future – it’s what our immensely hardworking and dedicated team does every day. Plug into your future career. Apply today and help us keep the power flowing!

To learn more about MISO’s Internship Program, check out the following links:

#DiscoverMISO #LifeatMISO #MISOCareers #MISOenergy #MISOCommunity

#LI-ONSITE

Qualifications

Skills

Preferred

Microsoft Excel (Immediate)

Intermediate

PowerBI

Intermediate

Education

Preferred

Bachelors or better in Business Administration or related field.

Bachelors or better in Computer Science or related field.

Bachelors or better in Data Science or related field.

Bachelors or better in Information Technology or related field.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.