Summer Conference Services Lead (Student)

The Chronicle Of Higher Education, Inc.; Oxford (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Miami University is seeking a Conference & Event Services Student Manager for the summer term. The role supports visiting campus guests for summer camps and conferences, reporting to the Assistant Director for Conferences.

Senior staff may mentor on specific areas to develop expertise. The position requires enrollment at Miami University or another university for the coming semester, a valid driver’s license, and background check clearance.

Qualifications

• Must be enrolled at a university for the coming semester.
• Driver’s license required and pre-employment motor vehicle use agreement signed.
• Must successfully pass a background check.
• Availability for employment May 15th – August 9th 2026.
• Pre-summer office work availability may be evaluated.
• Limited training meetings in late April, early May.
• Prior customer service or conference experience preferred.
• Demonstrated attention to detail, professionalism, dependability, and communication skills.
• 30–40 hours per week; shifts 6–8 hours.
• Hours include mornings, afternoons, evenings, overnights and weekends.

Responsibilities

• Customer Experience Management – provide impeccable service to hotel guests, groups and attendees; ensure safety and respond to issues.
• Conference Management – assist with administrative prep for check-in; coordinate with dining, housing, facilities, and police.
• Business Management – gain proficiency with Iris Coordinator, CS Gold and Google for daily operations.
• Project Management – complete assigned projects thoroughly and efficiently.
• Employee Management – coordinate activities of conference service assistants.

Skills

Enrollment status

Driver’s license

Background check

Availability May–Aug 2026

Pre-summer office work

Training meetings

Customer service experience

Attention to detail

Time management

Communication skills

Education

Student enrollment at Miami University or other university

Tools

Iris Coordinator

CS Gold

Google tools

Job description

Miami University is seeking a Conference & Event Services Student Manager for the summer term. The role supports visiting campus guests for summer camps and conferences, reporting to the Assistant Director for Conferences.

Senior staff may mentor on specific areas to develop expertise. The position requires enrollment at Miami University or another university for the coming semester, a valid driver’s license, and background check clearance.