Suites Supervisor @ Camp Randall Stadium & The Kohl Center Arena

Compass Group USA; Madison (WI); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Instapay (early wage access)

Job summary

Compass Group USA at University of Wisconsin‑Madison seeks a Suites Supervisor to oversee daily suites operations for the Camp Randall Stadium and Kohl Center during major events. You will lead food and beverage service, manage inventories, and ensure exceptional guest experience.

The role requires nights, weekends, and holiday coverage with strong organizational and communication skills. Leverage your hospitality expertise to drive service excellence in a fast-paced, high-energy environment.

Qualifications

• 1+ years of leadership experience in hospitality, food & beverage, or retail environments.
• Bachelor’s Degree in Hospitality Management is a plus.
• Passion for hospitality, food, and customer service — you thrive in high-energy environments and love creating memorable experiences.
• Strong interpersonal and communication skills to connect with guests and team members effectively.
• Valid ServSafe Alcohol Certification or equivalent is preferred.
• Ability to stand for long periods and work in a fast-paced setting.

Responsibilities

• Lead the daily food and beverage operations before, during, and after all events to ensure smooth and efficient service.
• Be the expert on menus, product offerings, packaging, and pricing, and communicate this clearly to your team.
• Ensure all areas are fully set, stocked and prepped for seamless operations, maintaining a high standard of readiness at all times.
• Foster and maintain a culture of outstanding customer service, resolving any guest concerns or complaints with professionalism and empathy.
• Take charge of inventory management, minimizing waste while maintaining product quality and value.
• Oversee marketing materials, ensuring signage is current and engaging to enhance the guest experience.
• Ensure strict compliance with all health and safety regulations, both Levy and State standards, to maintain a safe environment for staff and guests.
• Build and maintain strong relationships with clients, guests, and the Levy team, while actively seeking feedback to improve service.
• Verify and manage opening and closing inventories, ensuring accuracy at all times.
• Lead the team before, during, and after events providing training, coaching, and retraining as needed.
• Act as PersonInCharge to run events independently.
• Enforce Levy's company guidelines as per the employee handbook and training manual.
• Uphold responsible alcohol service policies to promote safety and enjoyment for all guests.
• Perform additional duties as assigned to ensure smooth operations.

Skills

Leadership experience

Hospitality degree

Customer service

Interpersonal skills

ServSafe Certification

Stand for long periods

Education

Bachelor’s Degree in Hospitality Management

Job description

Position Title: Suites Supervisor at Camp Randall Stadium & The Kohl Center Arena - The University of Wisconsin-Madison

Pay Range: $18.00 to $20.00 (+ an additional $5 hourly on football gamedays!)

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

Summary: This position will oversee daily operations in Suites at the University of Wisconsin-Madison, ensuring the highest levels of service are met during major events. You will be expected to work nights, weekends, and around holidays. The ideal candidate will possess strong organizational and communication skills with keen attention to detail. Levy offers a collaborative, energetic work environment with plenty of room for growth! Anticipated start date: as soon as possible!

Key Responsibilities

• Lead the daily food and beverage operations before, during, and after all events to ensure smooth and efficient service.
• Be the expert on menus, product offerings, packaging, and pricing, and communicate this clearly to your team.
• Ensure all areas are fully set,stockedand prepped for seamless operations,maintaininga high standard of readiness at all times.
• Foster andmaintaina culture of outstanding customer service, resolving any guest concerns or complaints with professionalism and empathy.
• Take charge of inventory management, minimizing waste whilemaintainingproduct quality and value.
• Oversee marketing materials, ensuring signage is current and engaging to enhance the guest experience.
• Ensure strict compliance with all health and safety regulations, both Levy and State standards, tomaintaina safe environment for staff and guests.
• Build andmaintainstrong relationships with clients, guests, and the Levy team, while actively seeking feedback to improve service.
• Verify and manage opening and closing inventories,ensuring accuracy at all times.
• Lead the team before, during, and after events providing training, coaching, and retraining as needed.
• Act as PersonInCharge to run events independently.
• Enforce Levy's company guidelines as per the employee handbook and training manual.
• Uphold responsible alcohol service policies to promote safety and enjoyment for all guests.
• Performadditionalduties as assigned to ensure smooth operations.

Qualifications

• 1+years of leadership experience in hospitality, food & beverage, or retail environments.
• ABachelor’s Degree in Hospitality Managementis a plus.
• Passion for hospitality, food, and customer service — you thrive in high-energy environments and love creating memorable experiences.
• Strong interpersonal and communication skills to connect with guests and team members effectively.
• Valid ServSafeAlcohol Certification or equivalent is preferred.
• Ability to stand forlong periodsand work in a fast-paced setting.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app