Suites Supervisor @ Camp Randall Stadium & The Kohl Center Arena

Levy Restaurants; Madison (WI); Sur place; USD 25 000 - 34 000; Plein temps

Avantages offerts par ce poste

Instapay

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Résumé du poste

Levy Restaurants at University of Wisconsin–Madison oversees suites operations for Camp Randall Stadium & The Kohl Center Arena. The Suites Supervisor role requires leading daily food and beverage service, ensuring flawless event execution, and coaching staff to deliver exceptional guest experiences.

The position involves nights, weekends, and holiday coverage, with opportunities to grow within a dynamic hospitality team that values safety, teamwork, and high standards of service.

Qualifications

• 1+ years of leadership experience in hospitality, food & beverage, or retail environments.
• Bachelor’s Degree in Hospitality Management is a plus.
• Strong customer service passion and ability to work in high-energy settings.
• Excellent interpersonal and communication skills with guests and teams.
• Fluent in English.

Responsabilités

• Lead daily food and beverage operations before, during, and after all events to ensure smooth and efficient service.
• Be the expert on menus, product offerings, packaging, and pricing, and communicate this clearly to your team.
• Oversee suites operations, ensuring readiness, cleanliness, and timely service for guests.
• Foster outstanding customer service and resolve guest concerns with professionalism.
• Manage inventory, minimize waste, and maintain product quality and value.
• Lead the team with training, coaching, and retraining as needed.
• Act as Person In Charge to run events independently.
• Enforce Levy guidelines and responsible alcohol service policies.

Connaissances

Leadership experience

Interpersonal skills

Communication skills

Fluent in English

Formation

Bachelor’s Degree in Hospitality Management

Outils

ServSafe Alcohol Certification

Description du poste

Position Title: Suites Supervisor at Camp Randall Stadium & The Kohl Center Arena - The University of Wisconsin-Madison

Levy Sector

Pay Range

$18.00 to $20.00 (+ an additional $5 hourly on football gamedays!)

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/

Job Summary

This position will oversee daily operations in Suites at the University of Wisconsin-Madison, ensuring the highest levels of service are met during major events. You will be expected to work nights, weekends, and around holidays. The ideal candidate will possess strong organizational and communication skills with keen attention to detail. Levy offers a collaborative, energetic work environment with plenty of room for growth! Anticipated start date: as soon as possible!

Key Responsibilities

• Lead the daily food and beverage operations before, during, and after all events to ensure smooth and efficient service.
• Be the expert on menus, product offerings, packaging, and pricing, and communicate this clearly to your team.
• Ensure all areas are fully set, stocked and prepped for seamless operations, maintaining a high standard of readiness at all times.
• Foster and maintain a culture of outstanding customer service, resolving any guest concerns or complaints with professionalism and empathy.
• Take charge of inventory management, minimizing waste while maintaining product quality and value.
• Oversee marketing materials, ensuring signage is current and engaging to enhance the guest experience.
• Ensure strict compliance with all health and safety regulations, both Levy and State standards, to maintain a safe environment for staff and guests.
• Build and maintain strong relationships with clients, guests, and the Levy team, while actively seeking feedback to improve service.
• Verify and manage opening and closing inventories, ensuring accuracy at all times.
• Lead the team before, during, and after events providing training, coaching, and retraining as needed.
• Act as Person In Charge to run events independently.
• Enforce Levy's company guidelines as per the employee handbook and training manual.
• Uphold responsible alcohol service policies to promote safety and enjoyment for all guests.
• Perform additional duties as assigned to ensure smooth operations.

Qualifications

• 1+ years of leadership experience in hospitality, food & beverage, or retail environments.
• A Bachelor’s Degree in Hospitality Management is a plus.
• Passion for hospitality, food, and customer service — you thrive in high-energy environments and love creating memorable experiences.
• Strong interpersonal and communication skills to connect with guests and team members effectively.
• Valid ServSafe Alcohol Certification or equivalent is preferred.
• Ability to stand for long periods and work in a fast-paced setting.
• Fluent in English.

Levy is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates Of Levy Are Offered Many Fantastic Benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program