Suite Service Specialist for Corporate Events & Hospitality

Carolina Hurricanes; Raleigh (NC); On-site; USD 9,600 - 21,000; Part time

Job summary

Carolina Hurricanes is seeking a Suite Server to prepare and stock suites, take event day food and beverage orders, and deliver to assigned suites.

You will enter orders into the point of sale system, collect credit card payments, and present guest checks for nightly reconciliation while delivering exceptional customer service to corporate clients.

A flexible schedule is required with 75% monthly availability for events (nights, weekends, holidays) and shifts starting 2.5 hours prior to events.

Qualifications

• Must be at least 21 years old.
• Exellent communication and customer service skills with attention to detail.
• Able to stand for long periods and lift up to 35 pounds.
• Five years' experience in banquet, country club, or high-end restaurant preferred.
• Must pass criminal background check.

Responsibilities

• Provide exceptional service to corporate clients and STMs.
• Serve as liaison for the corporate client, managing the suite and staying customer-facing.
• Maintain standard stock of beer, wine, and liquor.
• Prepare suites and stock with paper goods; set up induction warming units; inventory fridge contents.
• Enter food orders into POS and ensure items are served.
• Call for food items and coordinate service during events.
• Restock refrigerator after alcohol cut-off and present guest checks.
• Process and reconcile credit card payments nightly.
• Inventory, credit card handling, restocking and cleaning suite areas.

Skills

Customer service

Communication

Attention to detail

Stamina

Banquet/Restaurant exp

Cash handling

Job description

Carolina Hurricanes is seeking a Suite Server to prepare and stock suites, take event day food and beverage orders, and deliver to assigned suites.

You will enter orders into the point of sale system, collect credit card payments, and present guest checks for nightly reconciliation while delivering exceptional customer service to corporate clients.

A flexible schedule is required with 75% monthly availability for events (nights, weekends, holidays) and shifts starting 2.5 hours prior to events.