Suicide-Prevention Care Navigator - Rapid Follow-Up

Mental Health Resource Center, Inc.; Jacksonville (FL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

403(b) Retirement Plan

PTO

Paid Holidays

FSA

EAP

Eleos Health

Job summary

The Mental Health Resource Center, Inc. is seeking a Care Coordinator for the Suicide Prevention Team in Florida to provide rapid follow-up and care coordination after discharge from emergency or inpatient settings.

You will create individualized care plans, engage with individuals, families, and providers, and ensure timely communication to reduce risk and support continuity of care across behavioral health systems.

Qualifications

• Bachelor's degree in Social Work or related Human Services field required.
• Minimum of two years of experience in human services or behavioral health required; experience with adults with mental illness preferred.
• Must demonstrate proficiency in MHRC EHR System within three months of employment; proficiency in Microsoft Office and email required.
• Strong communication and interpersonal skills; ability to work effectively with individuals, families, providers, and team members.

Responsibilities

• Complete initial and ongoing assessments including suicide risk, substance use, mental status, medical history, living situation, supports, strengths, barriers, and medications.
• Conduct outreach to crisis stabilization units, inpatient facilities, emergency departments, and community partners to engage eligible individuals.
• Conduct suicide risk screenings and comprehensive risk and biopsychosocial assessments at time of referral.
• Develop individualized care and safety plans in collaboration with individuals served, families, and providers.
• Provide safety planning and counseling on access to lethal means.
• Maintain frequent, proactive contact based on level of suicide risk, including follow-up within 24 hours of missed appointments.
• Coordinate transition of care including warm hand-offs to ensure connection to ongoing services.
• Support stabilization through outreach, care coordination, and ongoing engagement.
• Monitor progress, document outcomes, and participate in care plan reviews.
• Advocate for and coordinate access to needed services and community resources.
• Maintain regular communication with providers to support continuity during and after treatment.
• Provide outreach to community providers during crisis points to promote program services and collaboration.
• Identify and report concerns related to risk, trauma, abuse, neglect, or abandonment in accordance with policy and regulations.

Skills

Strong communication

Interpersonal skills

Education

Bachelor's degree in Social Work

Tools

MHRC EHR System

Microsoft Office

Email

Job description

The Mental Health Resource Center, Inc. is seeking a Care Coordinator for the Suicide Prevention Team in Florida to provide rapid follow-up and care coordination after discharge from emergency or inpatient settings.

You will create individualized care plans, engage with individuals, families, and providers, and ensure timely communication to reduce risk and support continuity of care across behavioral health systems.