SUD Service Coordinator I

UPMC; Pittsburgh (Allegheny County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Sign-on bonus

Grant-funded position on-site

Job summary

UPMC Service Coordinator I provides mental health service coordination for individuals with serious mental illness and SUD, focusing on assessment, planning, coordination, referrals, and re-evaluation to promote recovery and stability in relationships, housing, and employment.

This grant-funded role offers a $3,000 sign-on bonus with an 18-month commitment and requires a Bachelor's in a Human Services field, a valid driver’s license, and prior community-based experience.

Qualifications

• Bachelor’s degree in a Human Services field required (Social Work, Psychology, or Counseling).
• Other fields considered with ≥12 credits in Human Services.
• One year related experience preferred.
• Community-based experience preferred.
• Safe driving record required.

Responsibilities

• Coordinate substance use services and develop person-centered service plans.
• Assess needs, facilitate service planning meetings, ensure services are delivered effectively.
• Connect individuals and families to community resources and supports.
• Advocate to remove barriers and promote access to needed care.
• Maintain accurate records and ensure regulatory compliance.
• Support continuity of care during hospitalizations and transitions.
• Participate in ongoing training to stay current on best practices and recovery-oriented care.

Skills

Care coordination

Service planning

Assessment

Advocacy

Documentation

Education

Bachelor’s degree in Human Services

Job description

The Service Coordinator I provides mental health service coordination, according to the level of need, to a population of individuals with serious mental health diagnosis and substance use disorder. The primary function of Service Coordination is to provide professional assessment, service planning, service coordination, referral, and re-evaluation services required for a safe and healthy community life which is manifested through stability in relationships, housing, and employment. This is done in accordance with the Agency's vision, mission, and values, and emerging mental health Recovery Principles. This position provides an essential recovery orientation for those suffering with SUD.

*This position is grant funded and is not eligible for on call rotation*

This position is eligible for a sign-on bonus of $3,000 for an 18-month work commitment!

Responsibilities:

Care Coordination & Service Planning

• Coordinate substance use services, support recovery goals, and develop person-centered service plans.
• Assess individual and family needs, facilitate service planning meetings, and ensure services are delivered effectively.

Resource Linkage & Advocacy

• Connect individuals and families to community resources and supports.
• Advocate for individuals by removing barriers, coordinating services, and promoting access to needed care.
• Provide culturally responsive services that respect diverse backgrounds and identities.

Documentation & Compliance

• Maintain accurate records, complete required documentation, and ensure regulatory compliance.
• Support continuity of care during hospitalizations and transitions.
• Participate in ongoing training to stay current on best practices and recovery-oriented care.
• Bachelor’s Degree in a Human Services field such as Social Work, Psychology or Counseling required.
• Other fields of study may be considered with coursework of at least 12 credits in Human Services.
• One-year related experience preferred.
• Prior experience working in community settings preferred.
• Safe driving record required.

ATTENTION: A COPY OF YOUR OFFICIAL BACHELOR’S DEGREE LEVEL TRANSCRIPTS MUST BE ATTACHED FOR CONSIDERATION.

Licensure, Certifications, and Clearances:

• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
• Cardiopulmonary Resuscitation (CPR)
• Comprehensive Crisis Management (CCMC)
• Driver's License
• Act 31 Child Abuse Reporting with renewal
• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran