Service Coordinator I - Outpatient Addiction Medicine

UPMC; Jamestown (NY); Vor Ort; USD 42.000 - 64.000; Vollzeit

Benefits dieser Stelle

Day shift

No weekends

Growth opportunities

Team collaboration

Zusammenfassung

UPMC Chautauqua is seeking a Service Coordinator for Outpatient Addiction Medicine. This full-time, day-shift role focuses on coordinating mental health services for individuals with serious diagnoses to support recovery in relationships, housing, and employment.

The position emphasizes recovery-oriented care within a collaborative team, with opportunities for career growth within the respected UPMC system and a stable schedule with no weekends or holidays.

Qualifikationen

• Bachelor's degree in a Human Services field such as Social Work, Psychology or Counseling.
• Other fields may be considered with at least 12 credits in Human Services.
• One-year related experience preferred.
• Safe driving record required.
• BLS or CPR certification and Driver's License required.

Aufgaben

• Provides professional coordination of mental health services according to the individual's level of need within a treatment/service team, often taking the lead to advocate for recovery.
• Assesses strengths and needs, develops and documents a comprehensive service plan guided by the individual’s goals and needs.
• Maintains regular training, hospital/transition contact, and timely records of Service Coordination activity; participates in on-call rotations.

Ausbildung

Bachelor's Degree in a Human Services field such as Social Work, Psychology or Counseling

Other fields of study with 12 credits in Human Services

Jobbeschreibung

Service Coordinator – Outpatient Addiction Medicine

UPMC Chautauqua | Full-Time | Day Shift

UPMC Chautauqua is seeking a dedicated Service Coordinator to join our Outpatient Addiction Medicine team. This full-time, day shift role offers an excellent opportunity to make a meaningful impact while enjoying a consistent schedule—no travel, weekends, or holidays.

In this role, you’ll provide essential mental health service coordination to individuals with serious mental health diagnoses, supporting their recovery and promoting stability in areas such as relationships, housing, and employment. Service Coordination at UPMC Chautauqua is rooted in recovery-oriented principles and guided by our mission, vision, and values.

Why UPMC Chautauqua

• Stable day shift schedule with no weekends or holidays
• Meaningful work supporting individuals on their recovery journey
• Collaborative, mission-driven team environment
• Opportunity to grow within a respected healthcare system

Applicants will be placed in the appropriate level of the career ladder based on education, experience, and leader discretion.

• Bachelors Degree in a Human Services field such as Social Work, Psychology or Counseling required. Other fields of study may be considered with coursework of at least 12 credits in Human Services. If you have a Bachelors Degree in an "other" field of study, you must upload transcripts with the 12 credits in Human Services to be considered.

Provides mental health service coordination, according to the level of need, to a population of individuals with a serious mental health diagnosis. The primary function of Service Coordination is to provide professional assessment, service planning, service coordination, referral, and re-evaluation services required for a safe and healthy community life which is manifested through stability in relationships, housing, and employment. This is done in accordance with the Agency's vision, mission, and values, and emerging mental health Recovery Principles. This position provides an essential recovery orientation.

Responsibilities

• Provides professional coordination of mental health services according to the individual's level of need and works as a member of a treatment/service team, often taking the lead role to provide advocacy, and using considerable discretion and independent judgment in order to promote individuals' mental health recovery. Develops relationships with the individual, their family, and other important people in their life.
• Assesses individual and family strengths and needs in a collaborative method. Develops an assessment based on strengths and needs. Promotes service planning efforts which result in developing, documenting, and implementing a comprehensive service plan driven by the individual utilizing all agreed upon strengths and needs. Completes assessments, service plans, and other required documentation utilizing collaborative documentation with the individual according to regulations. Convenes and facilitates interdisciplinary service planning meetings to include all relevant and appropriate natural and professional supports Ensures individuals needs are met. Assists individual and family to identify, link, access and coordinate such resources. Provides linkages to both internal and external resources. Provides culturally competent services with consideration for the individual's racial, religious, gender, sexual orientation, age and ethnic background and identification. Investigates new resources and communicates to involved parties prospective resources as a liaison on behalf of the individual being served. Maintains an up-to-date catalog of available community resources, including location, eligibility requirements and program alternatives. Advocates for and with the individual being served to ensure responsiveness from natural, community, generic and specialized services/supports. Advocacy includes providing information, removing barriers, creating options and resolving problems.
• Attends training programs as provided through the State, County and Agency to assure that the incumbent is up to date on new approaches, best practices and recovery-oriented services. Maintains regular contact with individuals during hospitalizations and transitions of care. Maintains an accurate and timely record of Service Coordination activity. Records individuals being served and collateral contacts. Updates forms as needed. Reviews charts for compliance with regulations. All Service Coordinators are required to participate in the On-Call Service per department guidelines.

Bachelors Degree in a Human Services field such as Social Work, Psychology or Counseling required.

Other fields of study may be considered with coursework of at least 12 credits in Human Services.

One-year related experience preferred. Prior experience working in community settings preferred.

Safe driving record required.

Licensure, Certifications, and Clearances

• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
• Driver's License

UPMC is an Equal Opportunity Employer/Disability/Veteran