Success Coach

Kentucky Community and Technical College System; Elizabeth (NJ); On-site; USD 38,000 - 46,000; Full time

Job summary

Elizabethtown Community & Technical College is seeking a highly motivated Student Support Specialist III to provide academic coaching to students across campus locations and to make appropriate referrals. The role includes admissions, assessment, programming information, and early intervention strategies.

The position reports to the Director of Student Success and Tutoring, and will support enrollment, advising, and registration activities, while coordinating services with Family Scholar House

Qualifications

• Bachelor's degree or equivalent; 4–6 years relevant experience.

Responsibilities

• Provide academic coaching to students at all campus locations and/or refer students as needed.
• Assist students with admissions information, assessment, programming information, and early intervention strategies.
• Provide enrollment, advising and registration information.
• Coordinate early alert outreach to at-risk students using programs like Starfish.
• Collaborate with Family Scholar House staff to coordinate student services (academic and non-academic).
• Prepare retention reports regarding student success.
• Participate in registration/enrollment activities and campus events.
• Teach FYE105 and related courses when required.

Skills

Excellent written and oral comms

Teamwork

Adaptability

Organizational skills

Education

Bachelor's degree or equivalent

Tools

MS Word

MS Access

MS Excel

Job description

Title: Success Coach

Salary Range: $41,880.00

Contract Term Length: 12 Months

Standard Hours: 37.5

Work Location: On-Site

FLSA Status: Non-Exempt

College: Elizabethtown Community & Technical College

Campus Location: Elizabethtown CTC

Department: Student Success Hub

Total Rewards

Elizabethtown Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including:

• Exceptional health care, vision, and dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

Job Summary

ECTC is seeking a highly motivated and student-focused Student Support Specialist III to provide academic coaching to students at all campus locations and/or make appropriate referrals. This position will assist students with admissions information, assessment, programming information, and early intervention strategies. In addition, the Success Coach will provide enrollment, advising, and registration information. The position will be in the Student Success Hub at the Elizabethtown campus and report to the Director of Student Success and Tutoring.

Job Duties

• Work closely with academic advisors and success coaches to assist students in creating realistic academic goals and strategies to achieve those goals.
• Coordinate early alert outreach to at-risk students using programs like Starfish.
• Collaborate with colleagues to provide students with information on subjects that lead to success such as goal setting, financial literacy, time management, classroom success skills, and others.
• Refer students to academic support services and community resources as needed to overcome barriers to success i.e. Academic Advising, Tutoring, Family Scholar House, etc.
• Evaluate current strategies and develop new outreach efforts to meet student needs.
• Work closely with Family Scholar House staff and coordinate student services both academic and non- academic needs.
• Prepare retention reports regarding student success.
• Participate in registration/enrollment activities and campus wide events.
• Teach FYE105 and related courses when required.
• Other duties as assigned by the Supervisor.

Minimum Qualifications

Education: Bachelor's degree or equivalent years of experience. Typical years of relevant experience 4-6.

Preferred Qualifications

• Excellent written and oral communication skills
• Ability to work effectively on a team and independently.
• Ability to adapt to change
• Strong organizational and people skills
• Proficient computer skills, particularly in MS Word, MS Access, and MS Excel

Position is open until filled, review begins October 13, 2026

KCTCS/ECTC is an equal opportunity employer and educational institution.

Position: 10006288

Band: 9 (Minimum $41,880.00)

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.