Success Coach

Elizabethtown Community and Technical College; Elizabethtown (KY); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health care

Tuition reimbursement/waiver

403(b) retirement plan with employer 5

Vacation/Sick Time

Work-Life Balance

9.5 Paid Holidays

Institutional Closing Pay

Employee Assistance Program

Job summary

Elizabethtown Community & Technical College is seeking a dedicated Success Coach to support students across campus locations. The role focuses on academic coaching, admissions info, assessment, and enrollment guidance within the Student Success Hub at the Elizabethtown campus.

The successful candidate will collaborate with advisors, provide early intervention strategies, and may teach FYE105 as needed. A Bachelor's degree and 4–6 years of relevant experience are preferred.

Qualifications

• Bachelor's degree or equivalent years of experience required.
• Typical years of relevant experience: 4–6 years.
• Strong written and verbal communication skills preferred.

Responsibilities

• Work closely with academic advisors to help students set realistic goals.
• Coordinate early alert outreach to at-risk students.
• Refer students to support services and coordinate with Family Scholar House if needed.
• Prepare retention reports and participate in enrollment activities.
• Teach FYE105 and related courses when required.

Education

Bachelor's degree or equivalent years of experience

4-6 years relevant experience

Tools

MS Word

MS Excel

MS Access

Job description

Title: Success Coach

Salary Range: $41,880.00

Contract Term Length: 12 Months

Standard Hours: 37.5

Work Location: On-Site

FLSA Status: Non-Exempt

College: Elizabethtown Community & Technical College

Campus Location: Elizabethtown CTC

Department: Student Success Hub

Total Rewards

Elizabethtown Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including:

• Exceptional health care, vision, and dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

Job Summary

ECTC is seeking a highly motivated and student-focused Student Support Specialist III to provide academic coaching to students at all campus locations and/or make appropriate referrals. This position will assist students with admissions information, assessment, programming information, and early intervention strategies. In addition, the Success Coach will provide enrollment, advising, and registration information. The position will be in the Student Success Hub at the Elizabethtown campus and report to the Director of Student Success and Tutoring.

Job Duties

• Work closely with academic advisors and success coaches to assist students in creating realistic academic goals and strategies to achieve those goals.
• Coordinate early alert outreach to at-risk students using programs like Starfish.
• Collaborate with colleagues to provide students with information on subjects that lead to success such as goal setting, financial literacy, time management, classroom success skills, and others.
• Refer students to academic support services and community resources as needed to overcome barriers to success i.e. Academic Advising, Tutoring, Family Scholar House, etc.
• Evaluate current strategies and develop new outreach efforts to meet student needs.
• Work closely with Family Scholar House staff and coordinate student services both academic and non- academic needs.
• Prepare retention reports regarding student success.
• Participate in registration/enrollment activities and campus wide events.
• Teach FYE105 and related courses when required.
• Other duties as assigned by the Supervisor.

Minimum Qualifications

Position Requirements: Education: Bachelor's degree or equivalent years of experience. Typical years of relevant experience 4-6.

Preferred Qualifications

• Excellent written and oral communication skills
• Ability to work effectively on a team and independently.
• Ability to adapt to change
• Strong organizational and people skills
• Proficient computer skills, particularly in MS Word, MS Access, and MS Excel

Position is open until filled, review begins October 13, 2026

KCTCS/ECTC is an equal opportunity employer and educational institution.

Position: 10006288

Band: 9 (Minimum $41,880.00)

Additional Skills Requested

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.