Subway Manager

J&H Family Stores; Grand Rapids (MI); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Low deductible Insurance

Short Term Disability

Paid Life Insurance

Dental

Vision

Job summary

J&H Family Stores is looking for a dedicated Store Manager in Grand Rapids, MI. You will oversee overall store operations, including inventory control, safety, and customer service excellence.

The role involves recruiting, training staff, managing 40–50 hour weeks, and promoting local sales initiatives. Strong communication, leadership, and problem-solving skills are required to drive performance in a fast-paced environment.

Qualifications

• Two years in a QSR environment with supervision and staff training is required.
• Excellent verbal and written communication skills are essential.
• Ability to stand, lift up to 50 pounds, and work 40–50 hours per week.

Responsibilities

• Completes and posts staff work schedules.
• Manages a staff of approximately 4 to 12; evaluates and may promote or terminate.
• Communicates changes in recipes or standards to staff.
• Supports local and national marketing initiatives.
• Ensures health and safety codes and company policies are followed.
• Contacts prospective customers to promote sales.

Skills

Verbal communication

Written communication

Supervising staff

Education

High school graduate or equivalent

Tools

POS system

Job description

Description

Position Summary

Performs and directs overall store management. Responsible for inventory and money control systems. Directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained. Maintains standards of restaurant safety and security. Recruits staff and oversees training program. May contact prospective customers to promote sales. Responsible for local marketing initiatives. Maintains business records. Exceptional customer service is a major component of this position.

Tasks & Responsibilities

1. Completes and posts the staff work schedules.
2. Manages a staff of approximately 4 to 12. Assigns, oversees and evaluates work. Recommends promotion, transfer, or termination of employees. Conduct written and verbal staff evaluations.
3. Communicates changes of food preparations formulas, standards, etc. to staff.
4. Supports local and national marketing initiatives.
5. Ensures that all local and national health and food safety codes are maintained and company safety and security policy are followed.
6. Identifies and contacts prospective customers to promote sales.

Requirements

Pre-requisites

Education

• High school graduate or equivalent, college degree preferred.

Experience

• A minimum of two (2) years in QSR environment, experience in supervising and training staff. Excellent verbal and written communication skills.

Physical

• Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register.
• Position requires bending, standing, walking and repetitive use of hands and arms the entire workday.
• Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally.
• Position requires the ability to handle exposure to food and cleaning chemicals on an hourly basis.
• Must have the ability to work a minimum of 40 to 50 hours a week.
• Must have reliable transportation and the ability to be on call 24 hours a day.

Benefits

• Eligible 1st of the month, following 60 days from the date of promotion
• Low deductible Insurance
• Short Term Disability
• Paid Life Insurance (Can buy extra coverage for self, spouse and children)
• Dental
• Vision