Substitute Services Supervisor - Remote Team Leader

Pearson; Montgomery (AL); On-site; USD 50,000 - 56,000; Full time

Job summary

Pearson seeks a Supervisor, Substitute Services to lead substitute staffing operations and drive student success. You will hire, onboard, coach, and evaluate substitute staff while supporting customer relationships and Pearson policies.

Reporting to the Senior Manager of Teaching and Substitute Services, this full-time role offers a salary range of $50,000 to $56,000 and eligibility for Pearson’s annual incentive program. Applications close August 31, 2026.

Qualifications

• Interview, hire, train, and supervise remote employees.
• Monitor and intervene for low student participation or performance.
• Collaborate with Pearson colleagues to develop and implement policies and procedures.
• Analyze and interpret performance-based data.
• Present information to small and large groups.
• Manage multiple projects in a fast-paced environment.
• Build relationships with customers and internal stakeholders.

Responsibilities

• Hiring and onboarding substitute staff.
• Professional development and coaching.
• Daily supervision and evaluation of employees.
• Managing customer relationships.
• Leading departmental projects and initiatives.
• Reporting to the Senior Manager of Teaching and Substitute Services.

Skills

Customer Focused

Delivering Results

Communications

Building a Strong Team

Ownership

Job description

Pearson seeks a Supervisor, Substitute Services to lead substitute staffing operations and drive student success. You will hire, onboard, coach, and evaluate substitute staff while supporting customer relationships and Pearson policies.

Reporting to the Senior Manager of Teaching and Substitute Services, this full-time role offers a salary range of $50,000 to $56,000 and eligibility for Pearson’s annual incentive program. Applications close August 31, 2026.