Substitute Member Services Concierge

Exos Partners, LLC; Redwood City, Northern (CA, KY); Hybrid; USD 22,000 - 33,000; Part time

Benefits offered by this job

Health insurance

Life and disability benefits

401(k) plan

Paid time off

Part-time benefits

Job summary

Exos Partners, LLC is seeking a Substitute Member Services Representative to join our team in California. You will assist members and respond to customer inquiries, promote club services, and deliver an exceptional member experience during varying shifts.

The ideal candidate has at least one year in customer service, a friendly, energetic personality, strong communication, and flexibility to work evenings, weekends, and holidays. Apply to help grow member engagement and retention with Exos.

Qualifications

• At least one year of experience in a customer service based role.
• Dynamic, enthusiastic, energetic, friendly & personable personality.
• Ability to multi-task and be goal-oriented and self-directed.
• Strong listening and interpersonal skills to connect with and motivate others.
• Excellent verbal and written communication skills.
• Polished appearance and phone manner.
• Flexibility to work evenings, weekends and holidays.

Responsibilities

• Assist and respond to customer issues and inquiries.
• Create awareness of the Center through community outreach and connectivity.
• Grow profit centers through promotion of club services to new and prospective members.
• Deliver an exceptional customer service experience for club members.
• Sustain and support membership retention through member engagement.
• Provide personalized site tours for potential members.

Skills

Customer service

Multi-tasking

Interpersonal skills

Verbal and written communication

Professionalism

Flexible schedule

Job description

Exos Partners, LLC is seeking a Substitute Member Services Representative to join our team in California. You will assist members and respond to customer inquiries, promote club services, and deliver an exceptional member experience during varying shifts.

The ideal candidate has at least one year in customer service, a friendly, energetic personality, strong communication, and flexibility to work evenings, weekends, and holidays. Apply to help grow member engagement and retention with Exos.