Subscription Growth Specialist (Inside Sales)

Express Employment Professionals - Durham, NC / RTP; Morrisville (NC); On-site; USD 42,000 - 66,000; Full time

Job summary

Express Employment Professionals - Durham, NC / RTP seeks an Inside Sales Rep responsible for qualifying, negotiating, and closing new subscription opportunities with high-conversion leads. You will articulate subscription benefits, maintain ongoing client relationships, and pursue upsell opportunities within existing accounts.

Prospective candidates will manage the full sales cycle in the CRM, coordinate with internal teams, and stay current on product updates and promotions to tailor solutions

Qualifications

• Experience level: minimum 1 year in a quota-driven sales environment with consultative sales knowledge.
• Strong written and verbal communication skills; ability to build relationships and trust.
• Proficient with CRM software and Microsoft Office suite.

Responsibilities

• Qualify, develop, negotiate, and close new subscription opportunities with high-conversion leads.
• Articulate the benefits and structure of subscription plans tied to bundled offerings.
• Maintain ongoing client communication via phone, email, and social platforms to drive plan adoption or upgrades.
• Identify and pursue upsell opportunities within existing accounts to maximize revenue.
• Stay updated on products, service updates, and promotions to tailor recommendations to client goals.
• Utilize marketing insights and competitive data to position subscription plans as superior solutions.
• Manage the full sales cycle from lead qualification through closing and CRM tracking.
• Prepare and present proposals and quotes aligned with customer needs; coordinate with internal teams.
• Arrange payment terms and keep accurate CRM records.
• Use Microsoft 365, Chrome, and LinkedIn daily.
• Perform other work-related duties as assigned.

Skills

Quota-driven sales

Consultative selling

CRM proficiency

Communication skills

Relationship building

Job description

Express Employment Professionals - Durham, NC / RTP seeks an Inside Sales Rep responsible for qualifying, negotiating, and closing new subscription opportunities with high-conversion leads. You will articulate subscription benefits, maintain ongoing client relationships, and pursue upsell opportunities within existing accounts.

Prospective candidates will manage the full sales cycle in the CRM, coordinate with internal teams, and stay current on product updates and promotions to tailor solutions