Subscriber Growth Analytics Specialist

SpaceX; Bastrop (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

SpaceX is seeking a Business Analyst (Customer Success) to analyze consumer metrics—LTV, CAC, churn, and cohort performance—to drive subscriber growth and enhance user value. You will forecast growth and revenue, build dashboards with Tableau/Power BI/Looker, and partner with marketing, product, and sales to turn insights into business actions.

The role emphasizes data-driven decision making, cross-functional collaboration, and presenting clear recommendations to leadership in a fast-paced,

Qualifications

• Bachelor's degree is required.
• 2+ years of experience in business analytics, consulting, market research, or growth operations.
• 1+ years of experience with SQL and dashboard creation using visualization tools (Tableau/Power BI/Looker).
• Advanced SQL skills including complex joins, window functions and query optimization.
• Experience with forecasting, financial metrics (LTV, CAC), or pricing analysis.
• Background in high-growth consumer tech environments, startups, or consulting focused on acquisition and retention.
• Strong research skills with familiarity with market intelligence tools.

Responsibilities

• Analyze consumer metrics such as LTV, CAC, churn, and cohort performance using SQL and statistics to uncover trends.
• Develop forecasting models for subscriber growth, revenue, and market penetration.
• Create and maintain dashboards to track KPIs for acquisition, retention, and engagement.
• Conduct market research and pricing analysis to optimize revenue and affordability.
• Collaborate with marketing, product, and sales to translate insights into growth strategies and A/B testing support.
• Identify data gaps and work with engineering to improve data collection for consumer use cases.
• Deliver presentations translating findings into clear, business-oriented recommendations.
• Support ad-hoc research including regional market assessments and trends in broadband adoption.

Skills

SQL

Dashboards

Forecasting

Pricing analysis

Education

Bachelor's degree in a quantitative field

Tools

Tableau

Power BI

Looker

ETL tools

Job description

SpaceX is seeking a Business Analyst (Customer Success) to analyze consumer metrics—LTV, CAC, churn, and cohort performance—to drive subscriber growth and enhance user value. You will forecast growth and revenue, build dashboards with Tableau/Power BI/Looker, and partner with marketing, product, and sales to turn insights into business actions.

The role emphasizes data-driven decision making, cross-functional collaboration, and presenting clear recommendations to leadership in a fast-paced,