Equipment Citations Specialist

U-Haul International, Inc.; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full Medical Coverage

Prescription Plans

Onsite Medical clinic for you and your

family

Tuition Reimbursement Program

401(k) Savings Plan

Life Insurance

Paid holidays

Job summary

U-Haul International is seeking a team-oriented individual to join the Equipment Citations department in Midtown Phoenix. The role involves following up on tolls, parking and fine citations, locating responsible parties, and coordinating with customers, field locations, DMVs, and the U-Haul POS system to secure favorable outcomes.

The position is full-time, Monday through Saturday, with 6am-6pm on weekdays and 6am-4:30pm on Saturdays, offering comprehensive benefits and opportunities for growth

Qualifications

• Previous call center/phone-based work experience.
• Experience using Microsoft Office (Word, Excel).
• Task-oriented and ability to work in a fast-paced environment.

Responsibilities

• Follow up on tolls, parking and fine citations.
• Locate and seek compensation from responsible parties.
• Work with customers, field locations, DMVs, and the U-Haul POS system to ensure favorable outcomes.

Skills

Call center experience

Customer communication

Tools

Microsoft Office

Job description

This position is not eligible for employer sponsorship.

To ensure a fair and consistent evaluation process, candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance).Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem-solving approach.

U-Haul International is seeking hardworking, energetic team players to join the Equipment Citations department in Midtown Phoenix. The ideal candidate will be able to build relationships among many groups, offering clerical support as part of a team to keep track of citations and ensure responsible parties provide compensation.

Primary Responsibilities

• Follow up on tolls, parking and fine citations
• Locate and seek compensation from responsible parties
• Work with customers, field locations, DMVs, and the U-Haul POS system to ensure favorable outcomes

Minimum Qualifications

• Previous call center/phone-based work experience
• Experience using Microsoft Office (Word, Excel)
• Task-oriented and ability to work in a fast-paced environment

Work Schedule

• 40 hours per week between 6am-6pm Monday-Friday, and 6am-4:30pm on Saturday

Perks of Joining the U-Haul Fleet

Get your career moving with a company who empowers team members to the healthiest version of themselves! We provide robust wellness benefits, events, and resources to help team members becomes the happiest and healthiest they can be.

U-Haul Offers

• Full Medical Coverage
• Prescription Plans
• Weight Watchers
• Onsite Medical clinic for you and your family
• Opportunities for advancement
• Valuable on-the-job training
• Tuition Reimbursement Program
• Free online courses for personal and professional development at U-Haul University
• Business and travel insurance
• You Matter Employee Assistance Program
• Paid holidays, vacation and sick days
• Employee Stock Ownership Plan (ESOP)
• 401(k) Savings Plan
• Life Insurance
• Critical Illness/Group Accident
• 24-hour physician available for kids
• MetLaw Legal Program
• MetLife auto and home insurance
• Discounts on cell phone plans, hotels and more
• LifeLock Identity Theft
• Savvy consumer wellness programs-from health care tips to financial wellness
• Dave Ramsey's SmartDollar Program

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

2727 N Central Ave
Phoenix, Arizona 85004 Full-Time R253329

About Us

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.

U-Haul co-founders L.S. 'Sam' Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.

U-Haul Holding Company and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no U-Haul Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020.