Subject Matter Expert (ISO)

DTSV, Inc.; Washington (District of Columbia); Hybrid; USD 150,000 - 175,000; Full time

Job summary

DTSV, Inc. seeks an experienced Subject Matter Expert (SME) in ISO standards to support a Federal agency program in the Greater Washington, DC area.

The role leads documentation and international standards across a 200-person professional support workforce in nine offices, using ISO and SAFe methods. The SME will identify and solve issues impacting service quality and will prepare communications in accordance with the customer’s writing guide.

Qualifications

• Must be a US Citizen.
• Minimum of ten years of ISO-related experience.
• Active Secret clearance required.
• Proficiency with Microsoft Office tools: Outlook, Teams, Word, PowerPoint, Excel, Project, Visio, Power BI.

Responsibilities

• Lead documentation and other international documentation standards.
• Apply demonstrated ISO skills to the Customer's program and project management practices.
• Identify, analyze, and solve problems affecting service quality.
• Support implementation of ISO methods to meet workforce and office management requirements.
• Consult frequently with onsite Government management on operations and execution results.

Skills

ISO standards

Problem solving

Communication

Education

Master's degree in a related field

16 years of experience

ISO credential

US citizenship

Active Secret clearance

Tools

Outlook

Teams

Word

PowerPoint

Excel

Project

Visio

Power BI

Job description

DTSV is seeking an experienced Subject Matter Expert (SME) in International Organization for Standardization (ISO) standards to support a headquarters professional support services program for our Customer, a Federal agency. This key position leads documentation and other international documentation standards for the program. The program provides approximately two hundred (200) professional support personnel across the Customer's nine (9) headquarters offices in the Greater Washington, DC region, with growth expected over the life of the contract. The Customer applies ISO and Scaled Agile (SAFe) methods to its workforce and office management requirements and requires demonstrated expertise in ISO skills. The SME identifies, analyzes, and solves problems that may affect the quality of services

The SME shall be responsible for the following:

• Lead documentation and other international documentation standards.
• Apply demonstrated expertise in ISO skills to the Customer's program and project management practices.
• Identify, analyze, and solve problems that may affect the quality of services.
• Support implementation of ISO methods to meet the Customer's skilled workforce and office management requirements.
• Consult frequently with onsite Government management on operations and execution results in planning and delivery.
• Prepare written communication in accordance with the Customer's writing guide, free of typos, grammar discrepancies, and formatting flaws.

This is an on-site position located in Washington, DC. The salary range for this position is $150,000 to $175,000 annually.

Requirements

• Must be a US Cizitien
• Minimum of ten (10) years of specific experience.
• Demonstrated expertise in ISO skills.
• Proficiency using standard Microsoft Office software, including Outlook, Teams, Word, PowerPoint, Excel, Project, Visio, and Power BI.
• Master's degree in a related field, or sixteen (16) years of experience.
• ISO credential.
• Must have an active Secret clearance.

Physical Demands:

Work is performed in an office environment. Required to stand, walk and sit; talk or hear, both in person and by telephone. Required to use a computer throughout the work.

We are an Equal Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.