Styling & Customer Experience Associate

Tapestry (Coach/Kate Spade); Edinburgh (IN); On-site; USD 17,000 - 25,000; Full time

Job summary

Kate Spade New York is a global lifestyle brand seeking a proactive sales associate to engage customers with expert styling and product knowledge. You will greet guests, listen to needs, and create complete looks, guiding seamless checkout and repeat visits.

The ideal candidate brings retail experience, strong communication, and a zest for omnichannel selling across fashion, handbags, and accessories.

Qualifications

• Professional selling skills with strong interpersonal abilities.
• Prior experience in a retail environment is preferred.
• Ability to multitask and work collaboratively in a team.
• Willingness to learn omni/virtual selling techniques and social media awareness.
• English proficiency or local market language proficiency.

Responsibilities

• Greet guests warmly and confidently with strong product knowledge.
• Listen actively, ask insightful questions, and understand customer needs.
• Provide styling advice, suggest add-ons, and create complete looks.
• Showcase multiple ways to wear products and encourage new styles.
• Guide customers through purchase decisions and ensure a seamless checkout.

Skills

Retail selling

Product knowledge

Communication

Omnichannel selling

English proficiency

Job description

Kate Spade New York is a global lifestyle brand seeking a proactive sales associate to engage customers with expert styling and product knowledge. You will greet guests, listen to needs, and create complete looks, guiding seamless checkout and repeat visits.

The ideal candidate brings retail experience, strong communication, and a zest for omnichannel selling across fashion, handbags, and accessories.